We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 08 December 2022
The PEACH® course was developed to train unregistered healthcare staff in basic techniques and skills needed to recognise the deteriorating child. The course is modelled on the similar BEACH® course but focuses solely on assessing and communicating illness in children.
The course provides a structured assessment that participants can use to recognise when a child is unwell and how to articulate their symptoms with confidence.
The PEACH® course is based around a simple, illustrated manual that covers basic signs of clinical deterioration, what is appropriate action and when to ask for help. The course is delivered in half a day with a range of interactive tasks and opportunities to ask questions.
“It was a valuable session and gave me the confidence when working with children in the emergency department and when escalating to senior members of the team.” – Stacey Stephen, health care support worker at QA
“This course is a great way to reassure both medical and non-medical people that they are doing the right thing to care for unwell children. I’d really recommend this course to new parents and people who work with kids.” – Vicki Nightingale, health care support worker at QA
“The course was delivered professionally and in terms that non-medical people would understand. It has really opened my eyes in how to deal with certain scenarios and I would recommend this course to anyone who looks after children.” – Carly Pinto, mum of two young children
If you are interested in getting involved and to learn more about upcoming course dates and costs, please email the team at email@example.com or call 02392 286306.