We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 22 October 2021
The international administration of the course is managed by ALERT® HQ.
Copyright on the course is held by Portsmouth Hospitals University NHS Trust and institutions wishing to run courses need to sign an End User Licence Agreement (EULA) in order to access the materials.
EULAs are issued by ALERT® HQ to a local hub centre that has been licensed by us to manage the course in a particular region or country.
Submit an ALERT® course enquiry form indicating under which licence criteria you would like to start:
On receipt of the initial enquiry form one of the ALERT® Clinical Educators will contact you to arrange a telephone meeting to discuss all your specific requirements
Sign an End User Licence Agreement (EULA). Register your faculty members in the ALERT® Administration system (Access via a login provided with your licence).
Set up courses using the ALERT® Administration System.
Place order for manuals and request certification for completed courses using the ALERT® Administration System.
Hub Licences are available for organisations wishing to administer ALERT® training in an agreed region or country outside the United Kingdom and Ireland. Hubs are responsible for producing materials and selling them locally, issuing of EULAs within their region and for collecting payments for manuals.
Hubs pay an annual licence fee to ALERT® and a royalty for each person trained in their region. The ALERT® HQ is the hub for the UK and Ireland.
For all other countries, details of your hub will be provided in response to your EULA application. If you are already a EULA holder and wish to become a hub, then please contact us.