We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 03 August 2023
ALERT® uses a structured and prioritised system of patient assessment and management to enable a pre-emptive approach to critical illness. It instructs staff in the recognition of impending clinical deterioration, the management of disordered physiology and other aspects of the delivery of acute care.
It is expected that the introduction of the ALERT® course will result in specific benefits to patients, their relatives and hospital staff, such as:
The ALERT® course is:
An ALERT® course manual, for pre–course reading, is provided to all attendees.
For more information please contact us.
One-day open courses are being held at our training centre based at Queen Alexandra Hospital, Portsmouth.
Due to the current COVID-19 pandemic, we have established a number of adaptations and changes in the way in which we advise an ALERT® course to be run for the foreseeable future.
All dates at Portsmouth Hospitals University NHS Trust in 2023 - NOW FULL
Dates available at Portsmouth Hospitals University NHS Trust for internal & external candidates in 2024 to be confirmed shortly:
Clarke, S, 2013, Stay alert, stay aware, Nursing Standard 28(12) 71
Featherstone, P. et al 2005, Impact of one-day inter-professional course (ALERT™) on attitudes and confidence in managing critically ill adult patients, Resuscitation 65 329-36
Salim, S, 2014, Recognition and treatment of life-threatening events in the community setting - part 1: the journey, British Journal of Community Nursing 19(9) 453-7
Smith, Gary B., Osgood, Vicky M. and Crane, Sue. 2002 ALERT™ - a multiprofessional training course in the care of the acutely ill adult patient, Resuscitation 52 281-86