A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 28 November 2019
"The midwives that delivered my baby were fantastic and a credit to the NHS"
"I had the same midwife for my ante natal care and delivery which made me feel very supported, calm, confident and safe"
"My midwife was very nice and took time to explain issues with me"
"My midwife and training midwife were brilliant and gave me all the support I needed"
"If I had any problems I could just ring my midwife for help and advice"
"All my appointments were kept and on time and all my questions were answered"
"Everyone during my labour were caring and supportive"
"Midwives throughout labour were fantastic"
"My partner and I would like to thank the staff on the Ante Natal Ward and wards B8 and B5/6. From the moment we walked into the hospital I, and more importantly my partner, felt completely at ease and informed of what was happening and going to happen leaving us to concentrate on my partner’s labour. The condition of the hospital was immaculate and we felt that every member of staff was there for us even though they had other patients to deal with. During labour we were given plenty of information and the much needed reassurance during this stressful, emotional time.
The service and care was exceptional and our son and mother had to stay in due to concerns the staff had and although staying in hospital is never easy the time spent there was first rate and every step and care was taken to ensure that our stay was as stress free as possible. The QA has completely changed our minds on NHS Trusts and would recommend the maternity department to anyone."
"Couldn't have asked for better care"
"VERY impressed with Queen Alexandra, loved the large delivery suites"
"The anaesthetist I had was excellent, she kept myself and my husband informed and put us at ease, as did the scrub nurses and theatre midwife"
"In theatres staff were fantastic"
"Everybody at the hospital was very friendly and I couldn't have asked for more"
"All staff were lovely and friendly"
"Diabetes midwives were fantastic"
"Help from supervisor was fantastic, helped with my tears and made me feel cared for"
"The Grange was excellent, the midwife gave me the personal touch, I felt looked after and comfortable"
"Excellent, couldn't fault the care I received from my midwife. It was especially useful to have access to the care at Grange 24/7"
"The Grange is brilliant. Special thanks to my midwife for caring professionalism and warmth"
Very satisfied with the care provided at the Grange"
"Midwives at Blake were excellent"
"Midwives at Blake couldn't do enough to help and were contactable 24/7 throughout my entire pregnancy"