Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

Ransomware

Last updated: 20 January 2021

Ransomware is a significant risk to all hospitals. It encrypts the data locking you out of systems and it gives the key to the criminals. It is not just PCs that can be attacked, CT scanners, X-rays, ultrasound, and lab equipment all use computers and the ransomware makes no distinction. Although the Trust backs up data, restoring it takes time and in the meantime the systems cannot be used for patient care. The most infamous ransomware attack was the WannaCry ransomware that affected the NHS in May 2017, but there are new ones released almost every day. some of  these have affected other hospitals on an individual basis.

 

How you can help prevent the spread of ransomware

 

Prevention

The most likely way malware will get in will be through a phishing e-mail. If you follow the advice in the phishing section of this e-mail then this would really reduce the risk to the Trust.

Detection

Anyone can make a mistake. If you do accidentally click on something in a e-mail, or see messages similar the ones below, then please let the IT department know at once. Ransomware is like fire, it starts small and then gets bigger rapidly if left unchecked, the quicker the IT department knows the quicker we can detect and contain. Even if the issue outside normal hours, please contact the IT department via the on-call procedure via the switchboard.

 

Ransomware usually warns the victim because it wants payment. If you see any messages of a similar type and content, please report it immediately.

 

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Queen Alexandra Hospital,
Cosham,
Portsmouth,
PO6 3LY

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