We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
Our Strategy – Working Together, Improving Together
Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.
It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals.
A full copy of the strategy can be downloaded here.
For more information, please visit our strategy webpage.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 13 April 2021
Welcome to The Harbour Suite
Established in 2012, The Harbour Suite is a dedicated private patient centre of excellence situated on the 5th floor of the Queen Alexandra Hospital, boasting panoramic skyline views across the historical naval city of Portsmouth.
The Harbour Suite aims to provide the best personalised healthcare available in the market, giving its patients access to world leading specialist services, as well as bringing a breadth of surgical and medical expertise to the South West region and beyond.
The facility is comprised of 14 en-suite rooms, 2 consultation rooms and a treatment room. The unit also has access to imaging and diagnostic facilities as well as a state of the art 24 bed ICU (Intensive Care Unit). Our healthcare and patient experience standards are exceptionally high and it is for that reason that we work only with industry recognised specialists. This helps us to ensure that our patients are given the best and safest treatment available. Private rooms are also available for NHS patients in The Harbour Suite upon enquiry. Our corporate mission is based on one agenda; our commitment to reinvesting the unit’s financial surplus straight back into The Portsmouth Hospital NHS Foundation Trust to help improve healthcare for all of our patients across the NHS. These investments focus upon improving our patients’ experiences at Queen Alexandra Hospital. This is delivered through ongoing investment into the latest medical technology and facilities, as well as innovative treatments and the development of trust staff.
Our Values The Harbour Suite welcomes patients from across an array of medical specialties with fixed price packages and payment plans that make private healthcare affordable and accessible to the general public.
We believe in working together to help our patients through diagnostic, treatment and recovery pathways. It is the level effort and attention to detail that our staff put into delivery of patient care that truly makes The Harbour Suite such a unique private patient centre.
Quality Our healthcare and patient experience standards are exceptionally high. It is for that reason, we work only with industry recognised specialist experts. This helps us to ensure that our patients are placed the best and safest treatment available in the world.
As a private patient centre of acute surgical services, we aim to provide the highest patient experience and clinical standards possible. This includes ensuring rigorous hygiene and infection control regimes.
We’re also very committed to successful delivery of our key drivers for quality and operational governance, which are:
We’re proud to admit patients from all over the world on the harbour suite. We appreciate that seeking medical treatment abroad can be daunting. We have therefore put together a team of highly experienced patient journey coordinators at hand to support and ensure our patients are made to feel at home during their stay on The Harbour Suite.
International patients can access private care at The Harbour Suite through multiple avenues. We accept patients who have their treatment by self-funding, employer/embassy sponsorship or medical insurance providers.
Our team are here to assist you throughout our journey, from start to finish. They’ll be able to provide you with guidance throughout your time with us and can help you to find the right consultant, book appointments and they can even provide recommendations on local tourism activities and destinations during your stay with us.
Specialist Consultations We’re extremely fortunate and proud to deliver a wide range of private healthcare services in collaboration with a pool of highly skilled experts within the private healthcare specialists.
We have a large directory of consultants offering private healthcare at The Harbour Suite and data is now also available to help our patients make informed decisions when choosing a surgeon and our team of private patient service coordinators can point you in the direction of the perfect consultant specialist for your care at The Harbour Suite.
The Harbour Suites’ quality and safety standards are governed and monitored by the Care Quality Commission (CQC). We also report to the Private Hospitals Information Network (PHIN), PHIN is a not-for-profit organisation that exists to improve data quality and transparency in the industry. The Harbour Suite also has its own independent Medical Advisory Committee that is overseen by the Trusts Medical Director, ensuring NHS commitments are prioritised whilst promoting and ensuring private patient safety, clinical efficiency and experience are optimised.
Diagnostic Studies As a multi-disciplinary private patient centre we’re extremely proud to deliver pioneering healthcare services to patients across all age groups, through our team of highly experienced consultant specialists. With our state-of-the-art diagnostic facilities we’re able to ensure accurate diagnosis, to ensure that our patients are place on the best treatment pathways possible. We’re offering our patients some of the world’s most sophisticated diagnostic and treatment modalities. We can provide our patients fast access to a comprehensive range of both inpatient and outpatient investigative procedures in an efficient, comfortable and stress-free environment.
Our imaging resources allow us to deliver diagnostic services and treatments to private patients without compromising NHS demand, whilst supporting improvements to Portsmouth Hospitals NHS Trust. Our team of specialist healthcare professionals can assist private patients through our “one stop” clinic service. Our diagnostic services teams work around the clock to deliver fast and reliable results for our patients and with fast track reporting, our patients can examined and diagnosed in as little as 24 hours.
We regularly upgrade our software and equipment in order to ensure we’re best placed to offer patients the best and most accurate diagnostic examinations available in the industry. These range from specialist invasive and non-invasive to general diagnostic modalities such as Pathology & Histopathology, CT, MRI, X-ray, Ultrasound and Nuclear Medicine.
Nuclear Medicine is predominantly used for oncology diagnostics, assessing gut transit, investigating joint infections and endocrine functions. We’ve combined state of the art technology and facilities with premium radiology expertise to deliver an industry recognised radiology reporting service. We use an industry recognised picture archiving and communication system (PACS) to ensure the viewing and reporting quality of clinical images isn’t compromised. Our system also grants our consultant radiologists and referring clinician’s immediate and remote access to diagnostic images and reports.
We understand that tests are often unforeseen and can be clinically urgent, therefore we provide a 24 hour emergency radiologist supported imaging service. Covering key imaging modalities such as X-ray, CT, MRI, ultrasound, to all our inpatients.
Our corporate mission is based on one agenda, which is our commitment to reinvesting our financial surplus straight back into The Portsmouth Hospital NHS Foundation Trust to help improve healthcare for all our patients across the NHS. These investments focus upon improving our patients’ experiences at Queen Alexandra Hospital. This is delivered through ongoing investment into the latest medical technology and facilities, as well as innovative treatments and the development of trust staff.
Amenity Rooms Private rooms are also available for NHS patients on The Harbour Suite from £250 per night. As an NHS amenity patient on The Harbour Suite you can expect private rooms with an unparalleled nursing experience.
Facilities The Harbour Suite is a dedicated private patient facility with 14 en-suite rooms. We offer access to specialist services at the Queen Alexandra Hospital, Portsmouth.
Our Specialists We offer a full range of clinical specialist services ranging to from paediatric consultations to complex intensive care treatments. Our Surgeons provide fast access to diagnostic and treatment services across array of specialties and sub specialties with appointments available in as little as 24 hours, browse our consultant directory and book an appointment today.
The Harbour Suite Established in 2012 and situated in the historical city of Portsmouth, The Harbour Suite is one of the safest private healthcare centres on the South West coast of England. With a strong determination to provide the best, personalised healthcare with a breadth of surgical and medical expertise to the South West region and beyond.
The Gold Standard Our healthcare and patient experience standards are exceptionally high. It is for that reason, we work only with industry recognised specialist experts. This helps us to ensure that our patients are placed the best and safest treatment available in the world.
Our Mission Our corporate mission is based on one agenda, which is our commitment to reinvesting our financial surplus straight back into The Portsmouth Hospital NHS Foundation Trust to help improve healthcare for all our patients across the NHS. These investments focus upon improving our patients’ experiences at Queen Alexandra Hospital. This is delivered through ongoing investment into the latest medical technology and facilities, as well as innovative treatments and the development of trust staff.
Why Choose Us?
10:00am - 8:00pm
Lift area 4 at QA Hospital.
Extension 6161 or 5130