We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 09 October 2019
The primary role of the pharmacy department at Portsmouth NHS Trust is to care for patients, by providing the right medicines, ensuring the best use, and providing information and advice about medicines to both patients and to the professionals who treat them.
Making the best of your medicines during your in-patient stay
Please bring in all of your medicines along with a copy of your repeat medication. This will help us to accurately review and keep you on the best medicine for you.
During your in-patient hospital stay you will have an opportunity to ask the clinical pharmacists about your medication.
You will have at least two weeks’ worth of medicines unless you are on a short course of medicines, in which case we will give you enough for the course. If you have sufficient supplies of your regular medicines at home we will not supply on discharge.
The directions on how you should take the medicine will be on the label.
Please take time to read the label and check that you know when to take it and how this will fit into your schedule.
If you have any queries – please ask – we are here to help.
Monday 8:30am - 5:15pm
Tuesday 8:30am - 5:15pm
Wednesday 9:15am - 5:15pm
Thursday 8:30am - 5:15pm
Friday 8:30am - 5:15pm
Saturday 9:00am - 4:00pm
Sunday 09:00am - 4:00pm
If you have a chemotherapy prescription please ensure that this is brought to the pharmacy on Monday-Friday. As without prior agreement these prescriptions may not be able to be dispensed and issued on a weekend.
We also opened a brand new pharmacy for outpatients at QA in 2021, run and managed by Lloyds Pharmacy. The pharmacy, located near North Entrance, includes a retail outlet for patients, visitors and colleagues.
The opening times are:
Monday to Friday: 8.30am to 5pm
Saturday to Sunday: 9am to 4pm
Lift area 7 at QA Hospital.
Tel: 023 92 286000 ext 6117