Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

Paediatric Department

Last updated: 06 April 2021

A level map

The Paediatric Department is based on Level A at Queen Alexandra Hospital by the main entrance. We recognise that having a child in hospital can be a stressful time for both the child and their family and the following information will hopefully provide you with an introduction to the unit and answer any questions you may have.

We care for more than 7,000 emergency medical admissions each year as well as planned and emergency surgical conditions.  The acute service has a Children's Assessment Unit, two inpatient wards, an area dedicated for Day Surgery and a large Outpatient facility.

We provide specialised paediatric services and currently have four chronic disease groups with Clinical Nurse Specialist staff managing those services. We are also privileged to have a dedicated Paediatric x-ray department within our footprint.  

The Paediatric Unit has various wards where your child may be treated: 

  • Children's Assessment Unit (CAU)
  • Starfish 
  • Shipwreck 
  • Paediatric Outpatients 

All the staff work as a team and whilst your child is with us, you will be encouraged to become part of that team, caring for your child and contributing to the decisions made about their care and treatment.

Please feel free to discuss any problems with the nursing staff or request to speak to the Ward Sister, nurse in charge or the Matron. The Matron is responsible for the smooth running of the Paediatric Unit and to provide a visible, accessible and authoritative presence, providing someone to whom parents and their families can turn to for assistance, advice and support.

The Paediatric Department receives lots of kind donations and visits from local businesses, charities and the public which the children thoroughly enjoy, however, due to the nature of some of the children's illnesses these have to be co-ordinated by the nurse in charge.

Gifts and visits will take place mainly in the play room of the children’s wards. Visitors may be escorted to some of the children who are not be able to attend the playroom but due to security and the risk of infection these will be kept to a minimum. This will always be arranged with the permission of the family.

If you would like to arrange a visit please contact the communications department by emailing communications@porthosp.nhs.uk.

 

Opening hours

Visiting hours for Starfish and Shipwreck ward are 8am to 8pm. Due to coronavirus restrictions, one parent is currently allowed to visit.

Outpatients is open for blood tests on Monday to Thursday from 8am to 1pm and 2pm to 5pm and Friday from 8am to 1pm.

Where to find us

We are located on Level A at Queen Alexandra Hospital next to lift area 2.

Contact information

To contact the Paediatric Department please call the hospital switchboard on 02392 286000 and ask for the following extensions:

  • Shipwreck:  Ward Clerk area (reception) -  6391 / Ward area - 6620
  • Starfish: Ward Clerk area (reception) - 3214 / Ward area - 3341/3343
  • Children's Assessment Unit: Ward Clerk area (reception) - 3346 / Ward area: 3344/3345
  • Children's Outpatient Department - 3335

Related wards

A7 - Starfish Ward

Queen Alexandra Hospital

Directions

Lift area 2

Contact

02392 286000 ext. 3341

A8 - Shipwreck Ward

Queen Alexandra Hospital

Directions

Lift area 2

Contact

02392 286000 ext. 6620

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Queen Alexandra Hospital,
Cosham,
Portsmouth,
PO6 3LY

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