Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

Information Governance

Last updated: 03 October 2019

Your information, your rights!

Portsmouth Hospitals University NHS Trust (the Trust) takes the confidentiality and privacy of your personal information very seriously.  The Trust receives information and when necessary shares your personal confidential information in order to provide you with quality care and treatment. 

The Trust’s Privacy Notice explains how information about you will be collected, legally processed and shared, securely stored and for how long the Trust will keep your information.  This Privacy Notice is a requirement of UK/EU Data Protection legislation.  Please click on the link below to read the Trust's Privacy Notice.

Portsmouth Hospitals University NHS Trust’s Privacy Notice 

Who is responsible for your personal information?

Every employee, agency, contractor, student and volunteer of the Trust, as part of their contract, is personally responsible for ensuring the confidentiality and privacy of your personal information. 

The following individuals have been appointed to ensure that your privacy rights are upheld.  Dr John Knighton (Medical Director) - Caldicott Guardian (CG), Emile A. Armour (Head of Information Governance & Data Protection Officer (DPO), Lois Howell (Director of Governance & Risk) - Senior Information Risk Owner (SIRO).  If you wish to contact any of the above individuals please telephone 02392 286000 or email information.governance@porthosp.nhs.uk.

Access to your personal information

Everyone has the right under the Data Protection Act to have access to their personal and health information; this is known as a ‘Subject Access Request’.

For more information on Access to your Health Records (https://www.porthosp.nhs.uk/departments/health-records.htm)

Freedom of Information

The Trust is a public organisation and as such you have the right to request Trust business information under the Freedom of Information Act 2000.

For more information on the Freedom of Information Act 2000 (https://www.porthosp.nhs.uk/about-us/freedom-of-information/)

Links to UK/EU Legislation

Where to find us?

Queen Alexandra Hospital

Where to find us

QA Hospital.

Contact information

If you wish to contact the Trust regarding your personal and confidential information, or if you have a concern or complaint regarding the way the Trust has handled your information, please contact:

The Information Governance Team                                                                                 

Portsmouth Hospitals University NHS Trust
Post Room
Queen Alexandra Hospital
Southwick Hill Road
Cosham, Portsmouth
Hampshire
PO6 3LY
Telephone: 07525604023 or 07525604032
Email: information.governance@porthosp.nhs.uk

--------------------------- OR  ------------------------------------------

Patient Advice and Liaison Service

Portsmouth Hospitals University NHS Trust
 A level
Queen Alexandra Hospital
Southwick Hill Road
Cosham, Portsmouth
Hampshire
PO6 3LY
Telephone: 0800 917 6039
Email: pht.pals@porthosp.nhs.uk

The Trust is registered with the Information Commissioner’s Office. To get further advice or to report a concern directly to the ICO, you can contact them at:

Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone:  0303 123 1113
Website: https://ico.org.uk/concerns

Back to top
Working together to drive excellence in care for our patients and communities Page feedback Tell us what you think

Get in touch

Queen Alexandra Hospital,
Cosham,
Portsmouth,
PO6 3LY

© 2021, Portsmouth Hospitals NHS Trust