We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 23 March 2021
The Hospital Sterilization & Disinfection Unit (HSDU) is compliant to the ISO 13485 quality standard for Medical Device reprocessing and our decontamination service is made up of two units. The Sterile Services Department (SSD) reprocesses surgical instruments and accessories for Theatres, wards and some external customers.
The Endoscopy Decontamination Unit (EDU) that reprocesses flexible endoscopes and accessories for Theatres, Surgical Outpatients and Urology.
HSDU is a 365-day service (although open for limited hours on Weekends/Bank Holidays):
The Sterile Services Department (SSD): Open 24 hours a day, Monday - Saturday. Saturday-Sunday close at 22:30
The Endoscopy Decontamination Unit (EDU): Open Monday to Friday 07:00am to 19:00pm; limited processing available at other times, subject to SSD staff availability
Lift area 2 at QA Hospital.
Our main entrance is located between lift areas 7 and 8 on F Level.
Main Office Tel: 02392 286000 ext 6090
Management Office Tel: 02392 286000 ext 3665
Bleep 1553 carried by Coordinator/Supervisor out of hours