A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 01 October 2019
The Fraud and Security Management Service is a shared service hosted by Hampshire and Isle of Wight Partnership of Clinical Commissioning Groups, and located at Wickham Surgery near Fareham.
Portsmouth Hospitals NHS Trust fully support the aims of the NHS Counter Fraud Authority in combating fraud and corruption committed within or against the NHS, in order to help maximise the resources which can be used for patient care. We regularly review our strategies so that we can reduce our exposure to fraudulent and corrupt activity. This includes meeting our obligations to appoint a Local Counter Fraud Specialist (LCFS) who is an accredited professional criminal investigator. The LCFS works with staff throughout the organisation to introduce anti-fraud measures and to investigate legitimate concerns.
Monday to Friday 09:00am – 5:30pm
You can report any concerns directly to the LCFS on 07881 954819 or by emailing firstname.lastname@example.org. Alternatively reports can be made at https://www.reportnhsfraud.nhs.uk/
Concerns about NHS fraud can also be reported in confidence to NHS Protect via the national fraud and corruption reporting line - 0800 028 4060 or contactingwww.cfa.nhs.uk/reportfraud
Further information from your LCFS is available at www.nhsfraud.org
Located at Wickham Surgery, Fareham.