We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
Our Strategy – Working Together, Improving Together
Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.
It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals.
A full copy of the strategy can be downloaded here.
For more information, please visit our strategy webpage.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated:
About us:
The stoma care department at Queen Alexandra Hospital offer pre and post operative advice to anyone who is living with a bowel stoma or is about to undergo surgery that may result in one. The stoma care nurse specialists (SCN) are experienced registered nurses, trained to support and advise on all stoma related matters. The team see patients both whilst in hospital and in outpatient’s clinic after discharge.
*Please note that urostomy patients are looked after by a separate team*
*Please phone the urology ward E4 for more details*
Hospital Team:
Janet Street – PA Mike Fitch – SCN Jane Pelling – SCN
Jen Ready – SCN Banda Dohling – SCN
Community Team (Respond Healthcare):
Claire Murphy – SCN Marta Drygiel – SCN
Useful links / resources:
Colostomy UK
Colostomy UK - A UK charity supporting people with a stoma
Ileostomy & Internal Pouch Support
We are strong - Ileostomy & Internal Pouch Association (iasupport.org)
Crohn’s & Colitis UK
Crohn's & Colitis UK (crohnsandcolitis.org.uk)
Bowel Cancer UK
Bowel Cancer | Bowel Cancer UK
Macmillan Cancer Support
Macmillan Cancer Support | The UK's leading cancer care charity
iTalk – Hampshire based wellbeing service
How to refer to / contact us:
From outside the hospital (if you are the patient/family/carer/GP etc)
The following information will be extremely helpful:
The department:
Office – Room 330 E level
Clinic room – D Level Surgical Outpatients
Tele: 02392 286679 (with answerphone option)
Bleep number – 1531
Working hours: Mon – Fri, 8am - 4pm (excluding bank holidays)
Most weekends are covered by one member of staff to see inpatients (phones may not be answered)
The department:
Office – Room 330 E level
Clinic room – D Level Surgical Outpatients
Tele: 02392 286679 (with answerphone option)
Bleep number – 1531
Working hours: Mon – Fri, 8am - 4pm (excluding bank holidays)
Most weekends are covered by one member of staff to see inpatients (phones may not be answered)
