A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
A dedicated training environment for high fidelity and surgical simulation, delivering a diverse range of courses and realistic scenario based education for healthcare professionals.
Pride of Portsmouth 2018 – highly commended
Hidden Hero award in 2019
We are predominantly a service to diagnose and treat patients with Obstructive Sleep Apnoea.
We will occasionally diagnose other sleep disorders but don’t accept referrals directly for other disorders.
We do not accept referrals or treat insomnia.
Southern Endometriosis Centre - a BSGE Accredited Centre
The endometriosis clinic at Queen Alexandra Hospital will see patients from all over the southern region, many who have been referred from their GP because they require a specialist opinion. We work with a variety of patients, including those awaiting diagnosis or others who may have a long history of the condition.
The Speech and Language Therapy team aim to provide a patient-centred, safe and efficient service to patients who have speech, language and swallowing needs.
We can provide a fast, convenient service for those who have a minor injury or illness.
Our team of multidisciplinary practitioners can offer treatment, advice and information for a range of minor injuries and illnesses. Our waiting times can be considerably less than emergency departments and we work with our local emergency department to help patients make the appropriate choice for the care they need.
If you’re unsure of where to go and require further advice, please call 111. In an emergency, always dial 999.
The majority of patients can be seen and treated by our skilled nurse practitioners and paramedic practitioners. We will assess your clinical need and allocate you to the appropriate clinician.
We treat both adults and children, and we have a separate children’s waiting area with play facilities and children’s TV.
A focal point for all general surgical referrals via GP, Emergency Department or Outpatients. Incorporated within Surgical Assessment Unit is our Ambulatory Service.
It facilities enable rapid assessment, diagnosis, stabilisation and / or treatment of the patient’s condition, prior to operation, investigation, transfer or discharge.
This unit accommodates patients post operatively requiring a higher level of support than that can be provided on a general ward. SHCU also accepts patients from general wards who have deteriorated and need closer monitoring as well as transfers from Intensive Care Unit as a step down.