We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
Our Strategy – Working Together, Improving Together
Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.
It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals.
A full copy of the strategy can be downloaded here.
For more information, please visit our strategy webpage.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
The Infection Prevention and Control Team consists of Infection Prevention Nurse Specialists, Infection Prevention Practitioners, Data Analysts and Data Administrators. They work with all teams and departments across the hospital, but particularly closely with microbiology and the antimicrobial pharmacist.
The role of the IPC Team is to ensure that the risk of infection to patient, visitors and staff is minimised through a range of prevention and control processes. The team closely monitors infection rates and undertakes audits and education to maintain consistently high standards across all sites.
Main roles of the IPC team include:
You can find more information on our policies and information for patients and visitors on this website. For more information about infection prevention and control see the following website (add link to UKHSA) UK Health Security Agency (blog.gov.uk)
Infection Prevention & Control is Everyone’s Responsibility
Patients and visitors also have a vital role to play in helping to support healthcare staff to prevent infection.
Hand Hygiene
Keeping hands clean while visiting or staying in hospital is the single most important thing you can do to protect yourself and others from infection. We advise patients and visitors to wash or sanitise their hands before eating, before and after visiting, and to wash hands after using the toilet. If you are staying in hospital, and need help with this, please ask a member of staff to assist you.
Whilst in Hospital
Visitors
If you have any concerns about infection prevention and control issues please ask to speak to a member of the team, or they can be contacted on 02392 286261.
Portsmouth Hospitals University NHS Trust (the Trust) takes the confidentiality and privacy of your personal information very seriously. The Trust receives, records and when necessary shares your personal confidential information in order to provide you with quality care and treatment.
As part of the Trust's Cyber Security strategy we have developed this web page to increase of the threats posted to the Trust, resulting from poor cyber security practices.