A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Haematology – including warfarin clinics, haemophilia clinics, thrombophilia clinics.
Oncology – Outpatients services of up to 75 clinics a week for both clinical and medical oncology, and a variety of tumour sites.
Radiotherapy – service provides external beam and brachytherapy treatment to adult cancer patients. External beam radiotherapy equipment includes 4 multi-energy Varian iX Clinacs and orthovoltage machine. A range of treatment techniques are available, including IMRT and IGRT. All treatment plans are tailored to the needs of each individual patient. On board imaging is available on all linacs which is used to confirm the accuracy of treatments. Two brachytherapy services are provided: high close rate after loaded brachytherapy for gynaecological cancer and low close rate permanent implanted seeds for prostate cancer. The service sees over 30,000 attendances per year, equating to approximately 2100 courses of radiotherapy.
Haematology and Oncology Day Unit – providing chemotherapy, and other cancer related treatments, and haematological treatments for approximately 90 patients per day.
Wards F5, 6, 7 – A 39 bedded ward for patients of the department who require an inpatient stay.
Acute Oncology Service – 6 acute oncology assessment and treatment beds for patients presenting with complications from cancer treatment and the management of acute/emergency cancer symptoms.
Radiotherapy ISO0991:2008 accreditation
Acute Oncology Service were commended in QiC Oncology Excellence Awards 2013
Who are the services for?
Services for adult patients from the age of 16+. The catchment area includes Portsmouth, Isle of Wight, Fareham and Gosport, Southern Hampshire and West Sussex.
How can a patient make an appointment?
New patients to the department will be referred via other specialities within the Trust, or from other Trusts. If existing patients have any concerns regarding appointments, they should contact the general enquiries number listed above.
The Health Records Department is located on an offsite facility at Mitchell Way. This facility houses approximately 1.6 million records, receiving an average of 500,000 requests for casenote every year.
The Occupational Health, Safety and Wellbeing Service aims to promote and maintain the health and wellbeing of all employees and is concerned with the effects of work on health and vice versa. We liaise and communicate with staff and management and maintain complete confidentiality of occupational health records.
Heart failure patients care including management of symptoms and heart failure medications, education on self care, counseling and support for patients and families and Carers.
The Portsmouth Liver Centre provides specialist care to people with liver conditions living in Portsmouth and it's surrounding area.
We offer a comprehensive service which includes:
Specialist inpatient and outpatient care for patients with complex liver disease
Community and hospital based Viral hepatitis treatment service
The Hospital Sterilisation and Disinfection Unit (HSDU) offers a comprehensive decontamination service to theatres for surgical instrumentation, as well as endoscopy decontamination and cleaning.
The Decontamination service offers a high quality service compliant with all standards currently in use in the UK. The department is in the to 10% for efficiency and service bench marked against its peer units.