Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

Private Patients/The Harbour Suite

Last updated: 13 April 2021

G level map

The Harbour Suite is currently closed to private patients. To ensure our teams continue to provide efficient care throughout the COVID-19 pandemic, G5 Ward is now a Respiratory High Care Unit.

To contact the unit, please call extension 6161 or 5130.

 

Welcome to The Harbour Suite

Established in 2012, The Harbour Suite is a dedicated private patient centre of excellence situated on the 5th floor of the Queen Alexandra Hospital, boasting panoramic skyline views across the historical naval city of Portsmouth.

The Harbour Suite aims to provide the best personalised healthcare available in the market, giving its patients access to world leading specialist services, as well as bringing a breadth of surgical and medical expertise to the South West region and beyond.

The facility is comprised of 14 en-suite rooms, 2 consultation rooms and a treatment room. The unit also has access to imaging and diagnostic facilities as well as a state of the art 24 bed ICU (Intensive Care Unit). Our healthcare and patient experience standards are exceptionally high and it is for that reason that we work only with industry recognised specialists. This helps us to ensure that our patients are given the best and safest treatment available. Private rooms are also available for NHS patients in The Harbour Suite upon enquiry. Our corporate mission is based on one agenda; our commitment to reinvesting the unit’s financial surplus straight back into The Portsmouth Hospital NHS Foundation Trust to help improve healthcare for all of our patients across the NHS. These investments focus upon improving our patients’ experiences at Queen Alexandra Hospital. This is delivered through ongoing investment into the latest medical technology and facilities, as well as innovative treatments and the development of trust staff.

Our Values The Harbour Suite welcomes patients from across an array of medical specialties with fixed price packages and payment plans that make private healthcare affordable and accessible to the general public.

We believe in working together to help our patients through diagnostic, treatment and recovery pathways. It is the level effort and attention to detail that our staff put into delivery of patient care that truly makes The Harbour Suite such a unique private patient centre.

Quality Our healthcare and patient experience standards are exceptionally high. It is for that reason, we work only with industry recognised specialist experts. This helps us to ensure that our patients are placed the best and safest treatment available in the world.

As a private patient centre of acute surgical services, we aim to provide the highest patient experience and clinical standards possible. This includes ensuring rigorous hygiene and infection control regimes.

We’re also very committed to successful delivery of our key drivers for quality and operational governance, which are:

  • Clinical Safety
  • Risk Management
  • Staff Development and Engagement
  • Clinical Quality
  • Information Governance
  • Patient Experience
  • Regulatory Compliance and Accreditation
  • Excellence and Innovation Technology
  • International Patients

We’re proud to admit patients from all over the world on the harbour suite. We appreciate that seeking medical treatment abroad can be daunting. We have therefore put together a team of highly experienced patient journey coordinators at hand to support and ensure our patients are made to feel at home during their stay on The Harbour Suite. 

International patients can access private care at The Harbour Suite through multiple avenues. We accept patients who have their treatment by self-funding, employer/embassy sponsorship or medical insurance providers.

Our team are here to assist you throughout our journey, from start to finish. They’ll be able to provide you with guidance throughout your time with us and can help you to find the right consultant, book appointments and they can even provide recommendations on local tourism activities and destinations during your stay with us.

Specialist Consultations We’re extremely fortunate and proud to deliver a wide range of private healthcare services in collaboration with a pool of highly skilled experts within the private healthcare specialists.

We have a large directory of consultants offering private healthcare at The Harbour Suite and data is now also available to help our patients make informed decisions when choosing a surgeon and our team of private patient service coordinators can point you in the direction of the perfect consultant specialist for your care at The Harbour Suite.

The Harbour Suites’ quality and safety standards are governed and monitored by the Care Quality Commission (CQC). We also report to the Private Hospitals Information Network (PHIN), PHIN is a not-for-profit organisation that exists to improve data quality and transparency in the industry. The Harbour Suite also has its own independent Medical Advisory Committee that is overseen by the Trusts Medical Director, ensuring NHS commitments are prioritised whilst promoting and ensuring private patient safety, clinical efficiency and experience are optimised.

Diagnostic Studies As a multi-disciplinary private patient centre we’re extremely proud to deliver pioneering healthcare services to patients across all age groups, through our team of highly experienced consultant specialists. With our state-of-the-art diagnostic facilities we’re able to ensure accurate diagnosis, to ensure that our patients are place on the best treatment pathways possible. We’re offering our patients some of the world’s most sophisticated diagnostic and treatment modalities. We can provide our patients fast access to a comprehensive range of both inpatient and outpatient investigative procedures in an efficient, comfortable and stress-free environment.

Our imaging resources allow us to deliver diagnostic services and treatments to private patients without compromising NHS demand, whilst supporting improvements to Portsmouth Hospitals NHS Trust. Our team of specialist healthcare professionals can assist private patients through our “one stop” clinic service. Our diagnostic services teams work around the clock to deliver fast and reliable results for our patients and with fast track reporting, our patients can examined and diagnosed in as little as 24 hours.

We regularly upgrade our software and equipment in order to ensure we’re best placed to offer patients the best and most accurate diagnostic examinations available in the industry. These range from specialist invasive and non-invasive to general diagnostic modalities such as Pathology & Histopathology, CT, MRI, X-ray, Ultrasound and Nuclear Medicine.

Nuclear Medicine is predominantly used for oncology diagnostics, assessing gut transit, investigating joint infections and endocrine functions. We’ve combined state of the art technology and facilities with premium radiology expertise to deliver an industry recognised radiology reporting service. We use an industry recognised picture archiving and communication system (PACS) to ensure the viewing and reporting quality of clinical images isn’t compromised. Our system also grants our consultant radiologists and referring clinician’s immediate and remote access to diagnostic images and reports.

We understand that tests are often unforeseen and can be clinically urgent, therefore we provide a 24 hour emergency radiologist supported imaging service. Covering key imaging modalities such as X-ray, CT, MRI, ultrasound, to all our inpatients.

Our corporate mission is based on one agenda, which is our commitment to reinvesting our financial surplus straight back into The Portsmouth Hospital NHS Foundation Trust to help improve healthcare for all our patients across the NHS. These investments focus upon improving our patients’ experiences at Queen Alexandra Hospital. This is delivered through ongoing investment into the latest medical technology and facilities, as well as innovative treatments and the development of trust staff.

Amenity Rooms Private rooms are also available for NHS patients on The Harbour Suite from £250 per night. As an NHS amenity patient on The Harbour Suite you can expect private rooms with an unparalleled nursing experience.

 

Facilities

Facilities The Harbour Suite is a dedicated private patient facility with 14 en-suite rooms. We offer access to specialist services at the Queen Alexandra Hospital, Portsmouth.

Our Specialists We offer a full range of clinical specialist services ranging to from paediatric consultations to complex intensive care treatments. Our Surgeons provide fast access to diagnostic and treatment services across array of specialties and sub specialties with appointments available in as little as 24 hours, browse our consultant directory and book an appointment today.

The Harbour Suite Established in 2012 and situated in the historical city of Portsmouth, The Harbour Suite is one of the safest private healthcare centres on the South West coast of England. With a strong determination to provide the best, personalised healthcare with a breadth of surgical and medical expertise to the South West region and beyond.

The Gold Standard Our healthcare and patient experience standards are exceptionally high. It is for that reason, we work only with industry recognised specialist experts. This helps us to ensure that our patients are placed the best and safest treatment available in the world.

Our Mission Our corporate mission is based on one agenda, which is our commitment to reinvesting our financial surplus straight back into The Portsmouth Hospital NHS Foundation Trust to help improve healthcare for all our patients across the NHS. These investments focus upon improving our patients’ experiences at Queen Alexandra Hospital. This is delivered through ongoing investment into the latest medical technology and facilities, as well as innovative treatments and the development of trust staff.

 

Why Choose Us?

  • Ethical - The Harbour Suite offers a unique set of benefits of private healthcare whilst also allowing our patients to contribute back into our NHS
  • Security - Our patients can combine the perks of private care with the facilities of one of the south coasts most comprehensive, acute specialist hospitals with access to 24 intensive care unit beds
  • Choice - Seeing a consultant privately gives patients the option to choose their consultant, as well as soon allowing patients to pick a consultations appointment time that suits them.
  • Proactive - Our patients don’t have to switch their care streams between different providers, enabling them to keep all their medical records under one umbrella.
  • Value For Money - Recent studies have recently shown that The Harbour Suite is typically around 25% cheaper than most other local private healthcare providers.
  • World Class Care - Our patients benefit from on-site private consultant based led care alongside the support of an excellent and experienced team of multidisciplinary nurses that are dedicated to helping our patients make a speedy recovery.

 

Opening hours

10:00am - 8:00pm

Where to find us

Lift area 4 at QA Hospital.

Contact information

Extension 6161 or 5130

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