We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 23 March 2021
Portsmouth Hospitals Charity is a registered UK Charity which supports the work of Portsmouth Hospitals University NHS Trust to help enhance patient care.
We fund a range of projects including improvement to existing facilities, the purchase of new and state-of-the-art equipment, staff training and helps foster research and innovation.
This would not be possible without kind donations from the local community, legacies, corporate donations and grants including money from NHS Charities Together.
Find out more at www.porthosp.nhs.uk/charity/
Portsmouth Hospitals Charity: 8am to 4pm.
Portsmouth Hospitals Charity Shop: 8.30am to 4pm.
Top floor in De La Court, next to the Oasis Centre at Queen Alexandra Hospital.
Portsmouth Hospitals Charity: 02392 286000 ext 5927 (8am – 4pm weekdays) or drop us an email at firstname.lastname@example.org
Portsmouth Hospitals Charity Shop: 02392 286487 (8.30am to 4pm weekdays) or drop us an email at email@example.com
We are closed on weekends and bank holidays.
Portsmouth Hospitals Charity
De La Court House
Queen Alexandra Hospital
Southwick Hill Road