After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 07 July 2021
The Portsmouth Enablement Centre provides a regional prosthetic service to people living in Portsmouth, Southampton, wider Hampshire, as well as some areas of West Sussex.
It is one of over 40 such centres across the UK, including one of nine enhanced veterans care centres which provide specialist prosthetic and rehabilitation services for veterans whose amputation is attributed to their military service.
An assessment for an artificial limb will be carried out at the centre. Prosthetic clinics are held for both adults and children, who can be upper or lower limb amputees, or both.
Car parking facilities are available, but at times it can be busy so please allow adequate time to get to your appointment. A camera recognition system is in place and charges are applicable. There is a pay machine outside of main reception, so please pay prior to leaving the site. Disabled car parking spaces are also available outside the centre (please complete paperwork for this when you arrive at reception).
As a Veteran Aware Trust, Portsmouth Hospitals University NHS Trust (PHU) is driven in providing the best care for it's veteran patients and their families. The Portsmouth Enablement Centre is one of nine enhanced veteran service centres in England, providing specialist rehabilitation services to those who have served for our country.
The centre has invested in extra resources to manage specialised prosthetic rehabilitation of military amputees. This includes additional equipment, rehab facilities, training and staffing.
Please see below some of the equipment and facilities available:
The team at the centre is very proud to help meet holistic needs of veteran patients by not only supporting them through the rehabilitation process, but also working in close partnership with Blesma (formerly known as the British Limbless Ex-Servicemen’s Association). They not only support events organised by Blesma, but also consult with them to understand what improvements the unit can make to continue to meet veteran’s needs.
If you are about to undergo an amputation or are considering prosthetic rehab, you may have some questions about your care and what will happen during your amputation journey.
The Portsmouth Enablement Centre has produced a series of leaflets setting out the key steps following an amputation. Whether you are reading this at the beginning of your amputation journey or many years down the line, there is a great selection of information that will answer many of your questions.
The amputation – the first few days
Provides information about being admitted to hospital, the amputation surgery, and what happens immediately afterwards including details about postoperative and phantom pain.
Early rehabilitation whilst in hospital and getting home
This leaflets tells you about the early rehabilitation process, explaining what happens while you are still in hospital. It includes information about how to look after your residual limb, being discharged from hospital and what happens when you get home.
Introducing the Portsmouth Enablement Centre
Find out about the Portsmouth Enablement Centre, including its facilities and services, and members of the rehabilitation team. You can also find out about parking, hospital transport and making an appointment.
The five stage rehabilitation process for artifical limbs
This leaflet describes the five stages of rehabilitation with a prosthetic limb. Starting from assessment, prescription of a prosthesis, fitting the limb, learning to use the limb to achieve your goals and living life with a prosthetic limb.
Looking after yourself and your artifical limb
Find out how to look after yourself and your prosthesis in the longer term. This leaflet provides information about your residual limb, your remaining leg and how to care for and maintain your prosthesis.
Emotional health and wellbeing
Provides important infomation about the impact of losing a limb may have on you, how to cope and adjust and the counselling services available at the centre.
Rehabilitation following an upper limb amputation
If you have had an upper limb amputation, this specific leaflet provides information about our upper limb services, prosthetic limbs and devices as well as information about pain and emotional support.
Children with limb loss
The final leaflet in our series is about children with limb loss. This leaflet provides information to parents or carers of children with limb loss and discusses both upper and lower limb loss as well as types of prostheses and learning to use them.
The purpose of this leaflet is to provide information about the components that make up your artificial limb and the factors that influence the decisions of when and how to use them.
The Portsmouth Enablement Centre has created this film for you to better understand rehabilitation with a prostheis. The film explains the key stages described above from team members at the centre, including surgeons, physiotherapists and prosthetists. The video also includes stories from people who have completed their rehabilitation journey and have agreed to share their experiences with you.
Monday to Friday, 8.30am to 4.30pm
You can download the Prosthetic Referral Form by clicking here.
St Mary’s Community Health Campus, Milton Road, Portsmouth
Orthotics Department: 023 8054 0420
Prosthetic Department: 023 8054 0440
Physiotherapy: 023 8054 0412