We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 22 April 2021
Our Pathology Department provides a range of diagnostic services, specialist regional screening and general practitioner services from a purpose-built laboratory complex located on the Queen Alexandra Hospital site.
The Pathology Handbook provides more detailed information about our service.
The Pathology test database provides information on the investigations that we provide.
For more information there are several guidelines and supporting documents available in the Primary Care Information Portal:
General Gastroenterology documents can be found here.
Accreditations and licenses
Details of laboratories accredited to ISO 15189:2012 and their schedules of accreditation can be found on the UKAS website.
We are also licensed by the Human Tissue Authority (HTA) and our Hospital Blood Bank is subject to the Blood Safety Quality Regulations (2005) as enforced by the Medicines and Healthcare Products Regulatory Agency (MHRA).
We are open from Monday to Friday, 9am to 4.45pm.
Patients should aim to deliver pathology samples to Specimen Reception during the times stated above.
Urgent samples may be delivered outside of these hours; please use the intercom outside the entrance to Pathology on E Level.
An emergency service operates at all other times and on Bank Holidays. Please see the Pathology Handbook for further details.
The service is in the purpose-built Pathology Centre which is accessible via the link bridge on E Level.
Please use lift area 7 to reach Level E. Turn right out of the lift lobby onto the main hospital corridor. The link bridge is on the left approximately three-quarters of the way along the corridor just before lift area 8.
Pathology reception is located at the end of the link bridge. Continue through the double doors and turn right at the end of the corridor.
Next of kin who have an appointment to see their recently deceased relative should make their way to the Accompanied Relative Entrance which is located outside of the Pathology Centre on Nightingale Road, close to the Southwick Gate entrance to the Queen Alexandra Hospital site.
Please call our Pathology Helpdesk on 02392 286271. The line is open Monday to Friday from 8.30am to 5pm.Email: PathologySupport@porthosp.nhs.uk (please do not sent confidential or person identifiable information to this email address)