We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 09 October 2019
The focus of our Community Geriatric Service is to provide assistance with the management of the frail elderly in the community, avoid unnecessary admission to an acute hospital bed and promote independence and wellbeing in older people by a range of means. These services are for patients aged 65 years and over.
Our ward based teams operate 24/7 whilst our Community Geriatric Services provide a range of clinics Monday to Friday, 8:00am – 5:00pm.
Patients are admitted via the Emergency Department to the Acute Medical Unit (AMU) and after assessment by a Geriatrician and Specialist Nurse will be moved to an acute ward if an in-patient stay is required.
Our community clinics are accessed via GP referral or Consultant referral.
We have five medical wards for older people located across two floors of the original hospital building; G1 – G4 and F2.
We have a sixth ward on E4 which specifically supports patients with complex discharge needs (e.g. a new package of care is required to support them in their home).
We also offer Community Geriatric Services and Outpatients clinics from Amulree Assessment Unit based at St Mary’s Centre; these services are accessed via referral from your GP, or via a Consultant from within Portsmouth Hospitals NHS Trust.
Lift area 8
02392 286000 ext. 3372/6922
Lift area 8
02392 286000 ext. 3441/6163
Lift area 8
02392 286000 ext. 6706/6756