Current visiting times

We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting. 

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Our Strategy – Working Together, Improving Together

Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.

It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals. 

A full copy of the strategy can be downloaded here.

For more information, please visit our strategy webpage.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

Infection Prevention

Last updated: 04 January 2024

E level map

The Infection Prevention and Control Team consists of Infection Prevention Nurse Specialists, Infection Prevention Practitioners, Data Analysts and Data Administrators. They work with all teams and departments across the hospital, but particularly closely with microbiology and the antimicrobial pharmacist. 

 

The role of the IPC Team is to ensure that the risk of infection to patient, visitors and staff is minimised through a range of prevention and control processes. The team closely monitors infection rates and undertakes audits and education to maintain consistently high standards across all sites.

 

Main roles of the IPC team include:

  • Education – to ensure patients are educated about their infections, and staff are kept up to date on IPC practices to enable them to manage infection risks. The Team also train and support a network of IPC Link Practitioners to champion best practice across the organisation.
  • Audit – to monitor clinical practice and environmental standards and cleanliness
  • Surveillance – to monitor trends of healthcare-associated infections so that actions can be taken to reduce cases
  • Advice – to staff, patients and visitors
  • Outbreak Management – to manage, advise and support in the event of an outbreak
  • Information – to ensure that the Trust’s IPC policies and guidance are in line with national guidance and best practice, and that information on common infections is available for patients, relatives and carers.

 

You can find more information on our policies and information for patients and visitors on this website. For more information about infection prevention and control see the following website (add link to UKHSA) UK Health Security Agency (blog.gov.uk)

Infection Prevention & Control is Everyone’s Responsibility

 

Patients and visitors also have a vital role to play in helping to support healthcare staff to prevent infection.

 

Hand Hygiene

Keeping hands clean while visiting or staying in hospital is the single most important thing you can do to protect yourself and others from infection. We advise patients and visitors to wash or sanitise their hands before eating, before and after visiting, and to wash hands after using the toilet. If you are staying in hospital, and need help with this, please ask a member of staff to assist you.

 

Whilst in Hospital

  • It’s ok to ask – healthcare staff can protect you by cleaning their hands. Do not be afraid to ask staff if they have cleaned their hands, and please do challenge staff if you do not see them cleaning their hands.
  • Personal hygiene is important when you are in hospital. This is helped by bringing in your own toiletries, and not sharing them with other patients.
  • Where possible, keep your bed space uncluttered, to enable a high standard of cleaning to be undertaken
  • Dispose of any used tissues immediately into the waste bag provided
  • If you or a visitor have concerns about the cleanliness of the healthcare environment, please do report this to the Nurse/Midwife in charge as soon as possible so that prompt action can be taken

 

Visitors

  • Please do not visit if you have been unwell in the previous 48 hours, particularly if you have had diarrhoea, vomiting, or symptoms of a respiratory virus infection
  • To protect any wounds or invasive devices our patients may have, we ask visitors to sit on the chairs provided, rather than on the beds
  • Please plan your visit responsibly and always adhere to ward visiting times
  • If you are visiting a patient being cared for in an isolation room/ward, please speak to the Nurse/Midwife in charge before visiting. You do not need to wear gloves and aprons unless you are helping with their personal care
  • Please do not touch your friend or visitor’s wound or any other device such as drips and catheters
  • To minimise clutter and allow effective cleaning, please do not bring unnecessary items for your friend or relative
  • For the safety of yourself and others, follow any additional guidance you are given to prevent transmission of infection in the healthcare setting you visit

 

If you have any concerns about infection prevention and control issues please ask to speak to a member of the team, or they can be contacted on 02392 286261.

Opening hours

Monday to Friday, 9:00am - 5:00pm

Out of hours on-call service via switchboard

Where to find us

Lift area 8 at QA Hospital.

Contact information

E-Level Pathology building, Queen Alexandra Hospital

Tel: 02392 286000 Ext 6261

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Get in touch

Queen Alexandra Hospital,
Cosham,
Portsmouth,
PO6 3LY

  • 023 9228 6000

© 2024, Portsmouth Hospitals University NHS Trust