Temporary visiting restrictions due to COVID-19

We recently made the difficult decision to suspend visiting to our hospital until further notice except in the below exceptional circumstances, to help reduce the spread of COVID-19.

Read more information about restrictions…


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Temporary visiting restrictions due to COVID-19

We recently made the difficult decision to suspend visiting to our hospital until further notice except in the below exceptional circumstances, to help reduce the spread of COVID-19.

Read more information about restrictions…


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

Heart Failure Service

Last updated: 08 October 2019

C level map

Heart failure patients care including management of symptoms and heart failure medications, education on self care, counseling and support for patients and families and Carers.

  • Heart failure nurses
  • Patients with a known diagnosis of heart failure
  • Under a cardiologist here at Portsmouth
  • For the fast access heart failure service via GP
  • patients with symptoms of heart failure who have either had a heart attack in the past or have a raised BNP level in a blood test.

Opening hours

Monday to Friday, 9:00am - 5:00pm (not bank holidays)

Referral information

For patients who have ongoing breathlessness, leg or ankle swelling, or breathing difficulty at night time, please see your general practitioner (GP). The GP may refer you to the established heart failure service. The criteria for referral includes a specialised blood test (BNP).

All referrals to the service are received electronically from your GP. They are then screened by one of the Consultant Cardiologists who specialise in heart failure.

If the referral meets criteria you will be offered an appointment for either 2 or 6 weeks’ time. If the specialist who grades your referral feels it does NOT represent a case of potential heart failure then it is returned back to your GP.

Please note that this pathway is for patients with suspected heart failure – it does not cover other disease conditions.

Where to find us

Lift area 2 at QA Hospital.

Contact information

Located on Cardiology outpatients, C level at QA Hospital.

Tel: 02392 286714. Please leave a message on the helpline.

 

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Queen Alexandra Hospital,
Cosham,
Portsmouth,
PO6 3LY

© 2020, Portsmouth Hospitals NHS Trust