We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 20 April 2021
The Endoscopy Unit at Queen Alexandra Hospital is a seven-day service which provides a wide range of diagnostic and therapeutic procedures supporting inpatients, outpatients, emergency and tertiary referrals. The unit has three spacious procedure suites on site and a further suite at Gosport War Memorial Hospital, where unsedated, diagnostic procedures are performed.
The unit uses state of the art equipment providing patients with a high-quality service, whether they are referred because they are unwell or because they are taking part in a surveillance programme.
After the procedure, patients will recover in one of two recovery areas which are separated into single sex areas.
Procedures are carried out by medical or surgical consultants or nurse endoscopists. The team also includes specialist nurses, research nurses, registered nurses and technicians who will help to assist the patients and the endoscopist with the procedure. The unit is also supported by an administration and decontamination team.
The Endoscopy Unit is renowned for its excellence in performing cutting edge procedures and research. While delivering the National Bowel Cancer Screening Programme to the local population, they receive regional and national referrals for complex polypectomy, double-balloon enteroscopy and video capsule endoscopy.
As a training centre, patients coming in for a procedure may be seen by a trainee endoscopist who will be under the close supervision of an experienced endoscopist.
The unit cares for around 15,000 patients a year, a number which is sure to increase over the coming years.
If a patient has an upcoming appointment in the Endoscopy Unit this page has a range of information and resources on the services available.
Monday to Friday - 8.30am to 6.30pm
Saturday & Sunday - hours may differ, please contact the department if you have any queries
Patients are referred by their GP or consultant.
If you have any concerns, please contact your GP.
Use lift area 2, which is located at the main entrance of the hospital and head to D Level.
Exit the lift and turn left, follow the corridor around the corner.
The Endoscopy Unit is the first department on the left.
Use lift area 4, which is located at the east entrance of QA Hospital and head to G Level.
Exit the lift area and turn left.
Follow the corridor down and turn right.
Enter entrance 3 and proceed forwards, you will find the reception on the left hand side.
Reception - 02392286000 ext 3281
Nurses station - 02392 286000 ext 5798
Research Nurses - 02392 286000 ext 5852
Capsule Endoscopy - 02392 286000 ext 3629/6403
Bowel Screening Nurses - 02392286000 ext 6775/5141
Reception - 02392794769
Dr Andrew Fowell, Clinical Director, via Wendy Harris, Medical Secretary - 02392 286000 ext 6255
Natalie Raven, Matron - 02392 286000 ext 5129
Natalie Tolfree, Unit Manager 02392 286000 ext 3629
Adam Haycox, Business Manager - 02392 286000 ext 3401