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Temporary visiting restrictions due to COVID-19

We recently made the difficult decision to suspend visiting to our hospital until further notice except in the below exceptional circumstances, to help reduce the spread of COVID-19.

Read more information about restrictions…


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Temporary visiting restrictions due to COVID-19

We recently made the difficult decision to suspend visiting to our hospital until further notice except in the below exceptional circumstances, to help reduce the spread of COVID-19.

Read more information about restrictions…


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

Emergency Department - ED

Last updated: 15 October 2019

level maps c2018

The Emergency Department offers emergency assessment and treatment to patients with serious injuries or illnesses. Generally, you should only visit your nearest Emergency Department or call 999 for life-threatening emergencies, such as, loss of consciousness, acute confused state and fits that are not stopping, persistent, severe chest pain, breathing difficulties or severe bleeding that cannot be stopped.

The service is Consultant-led, and supported by a wide range of other Medical and Nursing staff.

The department also offers a Paediatric Emergency service, for the assessment and treatment of Children and young adults up to the age of 18. This Paediatric Emergency Department is located within the main Emergency Department on C level.

As a provider of unscheduled care, the CSC continues to review the services provided in order to manage demand and improve patient satisfaction and safety.

Updates on our future developments will be provided via this website accordingly.

How can a patient make an appointment?

No appointment is necessary, but we would ask that if you are unsure about your need to visit the ED, you contact 111 for guidance.

Location on site

The Emergency Department is located on level C. This department can only be accessed via the Emergency Department entrance, which is located east of the Queen Alexandra site, via Southwick Hill road.

Other locations

Portsmouth Hospitals NHS Trust also offers a Minor Injuries Unit, based at the Gosport War Memorial Hospital.

Opening hours

The Emergency Department stays open 24 hours a day, 7 days a week.

Where to find us

From inside QA, lift area 8 on B level.

Contact information

Calls to the department are managed via our dedicated Emergency Department reception team.

Please call 02392 286380 or 02392 286062

 

Director - Miss Sophie Gough

Senior Lead Nurse - Fiona Wright

General Manager - Mandy Woodley

Clinical Director - Dr Eliot Wilkinson

Matron(s) - Brandee Bergeron and Bethan Hutton

Business Manager - Matthew Rouse

Assistant Operational Manager - Sam Hunt

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Queen Alexandra Hospital,
Cosham,
Portsmouth,
PO6 3L

© 2020, Portsmouth Hospitals NHS Trust