Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

Chief Executive's Message

Weekly Message - 22nd September 2017

Date: 25 September 2017

Time: 11:45

mark

Dear colleagues,

 

This week has been another eventful week for us all as we prepare for the winter period which lies ahead and continue to drive improvements to the quality of care we provide for all of our patients. I am pleased to share some highlights with you today.

 

For some time we have struggled with urgent care pressures across the Trust and across our local health and social care ‘system’.  This has been a real concern for us all, but who would have thought just 10 days ago that we would have achieved the following:

 

  • a ‘green’ bed state for the past 36 hours
  • significant reduction in patient moves at night
  • closure of ‘one-up’ beds
  • significant increase in the use of our discharge lounge and discharges by 10am
  • the closure of all escalation capacity for urgent care patients
  • significant reduction in the number of patients placed in outlying specialty wards
  • 91% of our patients not having to wait longer than four hours in our Emergency Department yesterday

These improvements have not happened by chance. They have been delivered through your hard work and determination to address the concerns we have faced for some time. We should all be proud of these early signs of improvement as they demonstrate just how effectively we are working as a team. We should all celebrate the benefits this brings to our patients. I know from speaking to many of you throughout the week, these improvements have made a positive difference to how you work too.

 

Our renewed approach to secure improvements in urgent care has been going for two weeks. We have a some way to go before this level of improvement is sustained each and every day, but we are heading in the right direction and we should build on each of our successes. Thank you to everyone for the fantastic teamwork you have demonstrated- it has made a real difference.

On a slightly different note, you should shortly receive the annual and confidential National NHS Staff Survey. This is an important opportunity for you to tell us about your experience of working at the Trust. I am keen that we use the survey feedback to drive improvements in your working environment to support you to deliver the very best care for every patient. Completing this survey helps us to shape the future together and I would urge you to have your say. I’ve completed mine this evening and have popped it in the post.

We are continuing our drive to foster the amazing talent we have within the Trust. As part of this we are holding our Fab Change Day this Monday 25 September from 10am-3pm at The Lecture Theatre, Education Centre at Queen Alexandra Hospital. This is an informal drop-in session. We want to hear about all of the fantastic innovators we have and the innovations and improvements that have taken place across the Trust. So whether you have carried out work to improve quality and patient outcomes or have an idea that can benefit our patients, we want to hear from you. Please do not be shy, be proud. If you are unsure, but inquisitive, please come along to see what it is all about.

 

Thank you again for your continued efforts and for all you do, every day, to make a difference for our patients.

 

Mark

 

 

Mark Cubbon

Chief Executive

Portsmouth Hospitals NHS Trust

Tel: 023 9228 6770

Email: mark.cubbon@porthosp.nhs.uk

Twitter: @MCUBBON.NHS

  • Summary:

    This week has been another eventful week for us all as we prepare for the winter period which lies ahead and continue to drive improvements to the quality of care we provide for all of our patients. I am pleased to share some highlights with you today.

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