After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 25 April 2019
Time: 10:21
Dear colleagues,
This week we were fortunate to host a visit from Baroness Dido Harding, Chair of NHS Improvement and Anne Eden, Regional Director for NHS England/Improvement. We met with some of our clinical teams working across our urgent care pathway as well as critical care and some members of our research department. Our guests were impressed by all they met and while recognising some of the improvements we are keen to make, they appreciated our ambition as an organisation and gained a stronger appreciation of the diverse range of services we provide.
The work to develop our Digital Strategy is continuing and to help us support this important piece of work I’m delighted to announce the appointment of four Digital Programme Clinicians. They are:
These individuals will act as champions for digitally-enabled changes. Working closely with our Chief Clinical Information Officer (CCIO) Dr David Murday, they will look for opportunities where we can improve patient care and outcomes through digital means. They will work alongside Divisions, Care Groups, expert clinical leads and others to understand their needs and priority areas. Their initial focus will be on improving experience in outpatient clinics for both clinicians and patients but their scope will be expanded to a range of other areas. Plans are in place to recruit to similar roles among our junior doctors and other members of the multi-disciplinary team. This is a really exciting time with lots of opportunities to use digital technology more effectively to improve how we work together as a Trust, how we work with our ‘partners’ and how we support the delivery of care to our patients. I look forward to hearing more about their progress.
A few weeks ago I mentioned the recent work we have been doing to explore how we can work more closely with our colleagues in primary care and highlighted our plans to re-establish the GP-consultant exchange programme. The programme will allow both professions to better understand each other’s roles, break down the barriers that can sometimes exist between primary and secondary care and help us understand how we can work together to make improvements for our patients. This will be the first time the exchange has been repeated and represents an exciting opportunity to get involved in a piece of work which will impact on how our local approach to integrated care develops. Medical Director, Dr John Knighton is currently looking for volunteers from our consultant body to take part in the exchange. If you are interested please contact him via John.Knighton@porthosp.nhs.uk
As we head into the Easter weekend I would like to say thank you to all those who will be working over the bank holiday period, perhaps spending less time with friends and family in order to help look after our patients. I was very touched this week to learn that Kay Quinton, a local resident in Cosham, delivered nine hand knitted Easter bunnies to our Maternity Outpatients Department. Once again this is a reflection of the huge generosity of spirit within our local community towards the hospital and is appreciated by us all. Thank you to Kay and the many other members of our community who so generously give of their time to make our patients’ stay in our hospital more comfortable.
Finally, today we de-escalated to OPEL 1 for the first time since December. This has not happened by chance, but is a result of the hard work and deliberate effort from many teams across the Trust and the support from our local partners. Thank you to all involved.
Have a great weekend.
Mark Cubbon
Chief Executive
This week we were fortunate to host a visit from Baroness Dido Harding, Chair of NHS Improvement and Anne Eden, Regional Director for NHS England/Improvement
