A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 27 January 2020
Last week our very own Professor Pradeep Bhandari, Consultant Gastroenterologist, hosted the 13th Annual Portsmouth Advanced Endoscopy Symposium, which took place over the course of four days at the University of Portsmouth. A total of 18 advanced endoscopy cases demonstrating complex and new techniques were transmitted live to an audience of endoscopists from all over the world, including the Middle East, China, India and Europe. Thanks to Professor Bhandari and the whole of the Endoscopy department including the endoscopy research team, the practice educators and Kay Bird, Senior Clinical Manager for Gastroenterology, for organising the conference and for ensuring Portsmouth remains a leader in endoscopy training and research.
I’m delighted that the commissioning of our third new Linear Accelerator (LINAC) by the Radiotherapy Physics team is progressing well, with the new machine scheduled to be ready for clinical use in March. We expect our fourth new LINAC to be installed in May and ready for use in August, which will conclude our two-year replacement programme. The entire team has been working non-stop to ensure we continue to deliver high quality care for our patients throughout the preparation and installation periods, with limited disruption. Thanks to all involved for the smooth running of a complex replacement programme.
As part of a year-long series of events led by Liz Rix, our Chief Nurse, to celebrate 2020 as the Year of the Nurse and Midwife, I’m pleased to confirm that we will hold the Nursing and Midwifery Awards for the third consecutive year in 2020, thanks to the continued generosity of former patient Paul Thomas. The event will be held on Friday 5 June and will celebrate the achievements of nurses, midwives and healthcare assistants at PHT. Details on the categories and nominations process for this year’s awards will be shared in due course.
Finally, you may recall from one of my previous messages that we are awaiting the publication of a report from the Care Quality Commission (CQC) following their most recent comprehensive inspection, held in October and November of last year. The inspectors focused on three elements: leadership, our use of resources and the following five core services: maternity, medicine and older people’s care, surgery, outpatients and emergency and urgent care.
We will be holding briefing sessions on Wednesday 29th January where we’ll provide an overview of the feedback received from the inspection. Sessions will be held in the Lecture Theatre at the following times:
There will also be holding a further meeting later that day in the Atrium on A Level between 12:15pm – 12:45pm.
Everyone is welcome - please do come along to one of the sessions if you can. For those unable to attend, we will be providing further updates via other routes to ensure you are kept informed.
Thank you for all that you do to make a positive difference to each patient in our care every single day.