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A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.

Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.

At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.

We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

Chief Executive's Message

Chief Executive Weekly Message - Sunday 20 October 2019

Date: 20 October 2019


Dear colleague,

As we prepare for the upcoming winter period, we know that it’s one of the busiest times of the year for the NHS and so it’s important that we all take time to consider our own health and wellbeing, so as to be in the best possible shape to care for those who need us most.

I’m personally committed, as are all members of the Trust’s leadership team, to do all we can to support your health and wellbeing at any point, but especially over the months ahead. We’re finalising a short leaflet which sets out the range of support on offer to us all and I will share this as part of my weekly message next week.

This week we’ve seen our first confirmed cases of flu at the hospital, which shows the importance of ensuring we’re vaccinated to protect our patients, ourselves and our families ahead of winter. I’ve had my flu jab and I encourage anyone who has not yet had theirs to do so as soon as possible.

Thanks to everyone who has had the flu vaccine so far. As of the end of the week 1,567 of us had been recorded as having had the flu jab – an uptake rate of 24.73%. However more staff are being vaccinated all the time. The breakdown by division so far is as follows:

  • Medicine and Urgent Care – 554 (29.9%)
  • Networked Services – 516 (36.8%)
  • Clinical Delivery – 291 (18.7%)
  • Surgery and Outpatients – 156 (14.1%)
  • Other departments – 50 (11.8%)

Trolley dashes are being held across the hospital throughout the day from Monday to Friday and we also have a number of workplace vaccinators who you can contact to visit your ward or department. You can also attend a flu vaccination clinic or drop in to Occupational Health next week. Full details of all sessions and clinics, along with the names of our workplace vaccinators can be found on the intranet.

You may recall from my previous messages that the second phase of our routine Care Quality Commission (CQC) inspection is currently underway. The on-site core service review component has now concluded and we should expect a number of unannounced visits, including to our off-site locations and out of hours, over the course of the next weeks. When receiving some high-level feedback from the team, they remarked upon how welcoming and engaging all teams and individuals were, throughout the 3 day period. It’s great to hear from others that the spirit of PHT shone through, despite how busy it was on the QA site throughout the week.

Our Trust-wide appraisal compliance has now reached 85% for the first time since August 2015. It’s really important that we’re all able to have conversations with our line managers about how we’re doing, our role, the individual contribution we make to our patients, and our development.  This is a positive step forward and as we aim for 100% of us having had our appraisal, we will also focus on the quality of the interaction, to ensure we all get what we need from it. Thanks to everyone who has made time to participate in their appraisals and recognise its importance in the work we do every day.

Our staff survey response rate continues to improve, with 2,120 surveys being completed and returned so far, which is 28% of us to date. The breakdown is as follows:

  • Corporate Services – 45%
  • Clinical Delivery – 34%
  • Surgery and Outpatients – 27%
  • Networked Services – 26%
  • Medicine and Urgent Care – 17%

Please be assured that the survey is confidential and individual responses will not be seen be anyone at the Trust. Your feedback is key in helping us to understand what we are doing well and where we need to improve. Please do take the time to complete the survey, which should take no more than 15 minutes to complete.

Our second Improving Value workshop is being held on Tuesday afternoon, where clinical and corporate colleagues from across the organisation will join together to start the development of our cost improvement programme for next year and into the future. As a Trust we need to ensure we’re spending money on the right things, at the right time, so we’re able to invest in areas that are important to our patients. I look forward to seeing specialty, care group and divisional colleagues, and hearing the great ideas generated from the afternoon. The workshop will take place at the Oasis centre from 12.30-16.30.

Finally, we are establishing a series of clinical summits to support our programme to transform emergency care across Portsmouth and South East Hampshire, as part of the Building Better Emergency Care programme.  These summits provide an opportunity to bring together multi-disciplinary teams from across the Trust to work together on redesigning the emergency pathway and developing our new clinical model for urgent and emergency care.

Our first summit will be held on 8 November and multidisciplinary teams will be sharing their plans and ambitions for transforming emergency care for our patients.  Do talk to your care group and divisional teams for more information on how you can get involved.

As ever, thank you for all that you do.


Mark Cubbon

Chief Executive

  • Summary:

    As we prepare for the upcoming winter period, we know that it’s one of the busiest times of the year for the NHS and so it’s important that we all take time to consider our own health and wellbeing, so as to be in the best possible shape to care for those who need us most.

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