A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 20 January 2020
This week I had the opportunity to spend some time with our Alcohol Liaison Team and the Stroke Rehab Team.
The Alcohol Liaison Team was one of the first teams I met when I joined PHT and I continue to be utterly impressed by the passion that each member of the team portrays whenever I see them. The contribution they make to the care of a growing number of referred patients is significant, while providing expert advice and support to many teams across the Trust. They also play a vital role in ‘joining up’ the care and support from other agencies, for individual patients. We’ll continue to work with our partners to ensure the service is in the best possible place to meet the needs of those who depend on it.
We have one of the largest stroke services in the country and it was a pleasure to spend some time with our F3 Stroke Rehabilitation Team to learn more about the service we provide for patients following the acute phase of their stroke. There is clearly a strong commitment to patient-centred multidisciplinary working across the ward and this was evident in all of the conversations I had with those I met. I also observed some incredible examples of outstanding care being given to our patients.
Thank you to both teams for allowing me to spend some time with them. Getting out and about in this way is one of the best parts of my job and in an organisation of our size, it’s really important. Every member of the Executive team enjoys spending time getting to know more about the services we provide and the teams and individuals who deliver them. If you’d like to invite one of us to come and meet you and your team, please do let me know.
While we continue to see a number of patients who attend our Emergency Department (ED) and are diagnosed with flu, we do not appear to have seen the usual peak periods of presentations yet. That means there’s still time to receive your jab, if you have not yet been vaccinated. Almost 76% of us have been vaccinated so far as this is a practical way of protecting ourselves, our loved ones and our patients. You can drop in to Occupational Health from Monday to Friday from 8:30am to 4:30pm. Workplace vaccinators can also visit your ward or department.
Thank you for all that you do every day.