A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 13 October 2019
Our preparations for the upcoming flu season are well underway and our Trust-wide vaccination programme is gathering momentum. I encourage everyone to get the flu jab to help ensure that you, our patients and their families, are protected. The vaccine is being delivered to us in batches, so we are phasing the initial part of the vaccination programme according to supply. Please be assured that there will be enough flu vaccinations for every member of staff across PHT.
Those who work in the most at-risk areas are being prioritised to receive the flu jab first to ensure they and in turn, our most vulnerable patients, are protected at the earliest opportunity. Meanwhile, clinics for all other colleagues across the Trust will be held from Monday 21st October. Details of upcoming clinics can be found here and if you have any questions, please speak to your line-manager. Each year the strain of the virus is different so even if you had the flu jab last year it is important to ensure you are vaccinated this year.
You may recently have received a reminder about completing your National NHS Staff Survey, and I would like to thank everyone who has taken the time to respond so far. The NHS Staff Survey is an important way for you to share your views on your experience of working at PHT, ranging from development opportunities to health and wellbeing.
The survey is completely confidential and responses are returned to, and the feedback is collated by, an external contractor. Your feedback helps us to understand where we are getting things right and areas where we need to make improvements. If we don’t know what you think, we can’t make the changes you would like to see. As of Friday, 23% of us have completed the survey, meaning a total of 1,746 responses had been submitted, with the breakdown as follows:
The survey covers all staff and it is important that we hear views from everyone. If you haven’t yet responded I encourage you to do so, as it takes no longer than 15 minutes to complete. More information about the staff survey can be found here.
Our fourth Leadership Summit will be held next Friday, 18th October, and will focus on “inclusive leadership.” There is clear evidence that organisations that are inclusive and have strong leadership at all levels deliver better outcomes for patients and we are committed to continuing to invest in the development of our leaders right across the Trust. If you are in a leadership role and would like to attend this event, then there is still time to book a place on either the morning or afternoon session. Please talk to your line manager to find out how to book.
Occasionally on my walkabouts I hear feedback from members of our administrative teams, that they’d like to see more opportunities to network with other colleagues and celebrate some of the fantastic work that’s undertaken right across the PHT, 24hrs a day and 7 days a week, either led or supported by, our administrative staff. On Monday 2nd December we will be holding an event specifically for administrative staff, between 10.30-13.30 in the Lecture Theatre on E-level (QA site). The key aim of the event will be to start a conversation about the best way for our administrative teams to come together and to network, and hear more about some of the development opportunities which are available. I’d especially like to encourage those who work on our peripheral sites to come along to the event, as its important that you’re able to contribute.
Finally, our next Facebook Live session will be held from 5pm to 6pm tomorrow, 14 October, where we will be talking about the £58m capital investment we have been allocated to develop new emergency care services on the QA site. If you do get chance, please join us.
Thank you, as ever, for all you do each and every day.
Our preparations for the upcoming flu season are well underway and our Trust-wide vaccination programme is gathering momentum. I encourage everyone to get the flu jab to help ensure that you, our patients and their families, are protected.