Temporary visiting restrictions due to COVID-19

We recently made the difficult decision to suspend visiting to our hospital until further notice except in the below exceptional circumstances, to help reduce the spread of COVID-19.

Read more information about restrictions…


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Temporary visiting restrictions due to COVID-19

We recently made the difficult decision to suspend visiting to our hospital until further notice except in the below exceptional circumstances, to help reduce the spread of COVID-19.

Read more information about restrictions…


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

Chief Executive's Message

Chief Executive Weekly Message - Sunday 08 December 2019

Date: 13 December 2019

m cubbon

Dear colleague,         

On Wednesday we launched a 10-day programme of activity to ensure that we are in the best possible position as we approach the peak winter period. We’ve made a number of key changes across the hospital site to improve flow, to ensure that patients arriving at our Emergency Department (ED) are brought into the hospital in a more timely way and that patients are discharged promptly when they have received the acute care and treatment they require.   

We have already seen a number of positive improvements in flow across the site thanks to the significant efforts of teams across the hospital and support from our partners. Thank you for your ongoing hard work and support which is already making a significant difference to our patients. 

Although I was unable to attend, I’ve heard very positive feedback from some of you who attended an event held earlier in the week, to recognise the significant contribution made by our administrative and clerical teams right across PHT. More than 120 of our colleagues attended the event and we captured some helpful ideas about how we can support the ongoing development of those who undertake administrative and clerical roles across the Trust. 

This week we confirmed achievement of the DM01 standard for access to diagnostic tests across the Trust, for the month of November. The delivery of the standard means 99% of patients were able to access elective diagnostic tests within a maximum period of 6 weeks. This is an important measure which underpins the care and treatment we provide to thousands of patients each week and its the first time we have delivered this standard for a number of years. 

I’m incredibly grateful to the many individuals and departments across PHT who have worked relentlessly to deliver their contribution to the achievement of the standard. Your efforts place us in a good position to ensure it is delivered each month going forward. Thank you to the Clinical Delivery Division’s leadership team for driving this impressive improvement over the past eight months. 

More than 4,200 of us have now had our flu vaccination – an uptake rate of 68.29% across the organisation. Thank you to everyone who has had their jab so far, but if you’re reading this and you have not yet received it, I would strongly urge you to do so without delay. This is the time of year when the number of flu cases starts to rise and the risk to ourselves, our patients and our loved ones, becomes a reality.

More flu vaccination clinics are being held across the QA site in the next weeks and you can also contact workplace vaccinators who can visit your ward or department and vaccinate you promptly. For more information and advice, have a look on our intranet.

Finally, on Friday we placed an order for two state-of-the-art CT scanners which will replace two of our existing scanners, that have been with us for some time. This is an important step towards upgrading of some of our most heavily used diagnostic equipment and is great news for our Radiology team, but also our patients.  

Thank you, as ever, for the outstanding things you do each and every day, for our patients and their families.

 

Mark Cubbon

Chief Executive

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