Temporary visiting restrictions due to COVID-19

We recently made the difficult decision to suspend visiting to our hospital until further notice except in the below exceptional circumstances, to help reduce the spread of COVID-19.

Read more information about restrictions…


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Temporary visiting restrictions due to COVID-19

We recently made the difficult decision to suspend visiting to our hospital until further notice except in the below exceptional circumstances, to help reduce the spread of COVID-19.

Read more information about restrictions…


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

Chief Executive's Message

Chief Executive Weekly Message - Sunday 05 January 2020

Date: 06 January 2020

m cubbon

Dear colleague,           

The start of a new year provides an opportunity to reflect on the past twelve months here at PHT, some of the challenges we have faced, and the number of achievements we’ve made. 

While it’s true that we face a number of challenges day-to-day, as do many other acute hospitals in the NHS right now, our ability to respond to specific periods of pressure is improving as is our understanding of our issues. 

Earlier this year, we were named by CHKS Insight as one of the top hospitals in England. The winners were decided based on year-on-year improvements delivered across a number of key indicators including safety, patient experience and quality of care, when compared to other acute hospitals in the country. This was great feedback for us and our patients. 

While we’ve not yet received the final results of the annual NHS Staff Survey, the results of our most recent quarterly Pulse Survey are encouraging. While there’s more to do in order to make PHT a better place to work, I am pleased to see an improvement in the two standard NHS survey metrics - the percentage of us who would recommend the Trust for care and treatment, and the percentage of us who would recommend PHT as a place to work. We expect the full results of the annual NHS Staff Survey to be published in the next few months and we are fully committed to making further improvements in 2020 and beyond. 

We await the publication of the report from the Care Quality Commission (CQC) following their most recent inspection.  While we haven’t yet received a final version of the report, the high-level feedback they gave at the time of the inspection suggests that they not only found teams and individuals right across PHT to be welcoming and engaging, but that they noted some areas of improvement. Once we have a final outcome from the inspection and the date of publication, I will of course share this with you all. 

Our financial position remains on track for the year and is the result of a significant amount of effort and focus applied by many across the Trust. Our ability to demonstrate we can deliver our financial plans while continuing to improve the quality of care is important to our credibility as an organisation. This is a much stronger position than we’ve seen at this point in the financial year for a number of years, and we continue to expect our plan for the year to be delivered. 

Our overall nursing vacancies across the organisation reduced by 29.5% between January and November and are now at a record low in some areas. Our vacancies for Band 5 nurses have fallen by 54.4% and our Band 2 Healthcare Assistant vacancies have reduced by 56.6%. Meanwhile, our turnover has reduced by 14.5% to 11.5%, which means we have had to recruit to 150 fewer posts in the last year. This is a great achievement and testament to the hard work of individuals and teams across PHT, enabling us to provide greater continuity of care for our patients. 

Finally, The World Health Organisation (WHO) has designated 2020 as the “Year of the Nurse and Midwife,” in honour of the 200th anniversary of the birth of Florence Nightingale. Throughout the year there will be a programme of celebrations held across PHT to recognise and celebrate the contribution that nurses and midwives make to the wider multidisciplinary team, and importantly, to our patients and their loved ones. Liz Rix, our Chief Nurse, is coordinating the range of events and will be sharing information in due course.

Thank you for the personal contribution you’ve made to improvements across PHT in the past year, while striving to make a positive difference for our patients and I wish you the very best for the year ahead.

 

Mark Cubbon

Chief Executive

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Queen Alexandra Hospital,
Cosham,
Portsmouth,
PO6 3LY

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