A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 09 September 2019
On Tuesday I was delighted to present our Annual Report and Accounts for 2018/19, at our Annual General Meeting (AGM).
We held this year’s AGM at Cosham Baptist Church and welcomed over 50 members of the public, colleagues, and volunteers who heard a variety of presentations covering our strong military links, our impressive achievements in Research and Innovation, and Robotic Surgery in Orthopaedics. We also heard a number of inspiring insights from members of our Patient and Carer Collaborative. Our Chairman Melloney Poole presented members of the Collaborative with a Special Recognition Award.
We’re extremely fortunate to have such passionate members of the Patient and Carer Collaborative, and indeed more than 700 volunteers, who are so generous with their time. I’m enormously grateful for all they do for us at PHT, each and every day.
The launch of our Disability Staff Network went exceptionally well earlier this week and we welcomed a combination of internal and external speakers to help shape the event. The network will enable anyone who works at PHT, who lives with any form of disability, to have a recognised voice within the Trust and enable us to raise awareness of what it’s like to live with a disability. It was great to see the event so well attended and I look forward to seeing the network go from strength to strength.
After what I’m sure has been a very interesting week at 10 Downing Street, I was pleased to hear that five members of PHT were invited to represent the Trust at a celebration event for NHS staff, on Tuesday. During the event, our Prime Minister Boris Johnson personally thanked them for their hard work and dedication in the care and treatment of our patients. Those who attended were: Mylynne Delgado, Staff Nurse, Mark Archer, Emergency Department Technical Officer, Dominic Powles, Associate Practice Educator, MSK, Samantha Hughes, Lead Governance Nurse and Nicky Waller, Clinical Manager, General Theatres.
As you will hopefully recall, in December last year, we secured £58.2m worth of national funding to transform emergency care at QA. I’m glad to report that we’re making good progress on our plans, which will include a rebuild of our Emergency Department here at QA. There will be many opportunities for you to find out more, and to get involved, over the months ahead.
Our next Executive Roadshow will focus entirely on our planned improvements, and will be held from 4pm to 5pm in the Oasis Centre on 23 September. Please do come along if you can, as your input is important. Meanwhile we are working to continually drive improvements in flow through our hospital so that patients can be discharged more promptly when they have received all of the acute care they need.
The annual NHS Staff Survey will launch in the week beginning 16th September. This is the largest survey of staff opinion in the UK and an important way for you to share your views on a range of issues about your experience at work.
Last year’s survey results helped inform key priorities for our culture change work and following your feedback in last year’s survey we have:
All responses are confidential and I encourage you all to complete the survey and tell us your thoughts. Your feedback will help us understand what we are doing well, where we need to improve and action we can take to address the issues you raise. Do look out for the survey later this month.
I am on annual leave for the next couple of weeks so there will be no weekly message until I return. This explains, in part, the slightly longer message for this week. Penny Emerit, Director of Strategy and Performance, will be acting Chief Executive while I am away.
Thank you for all you do, day in, day out, to improve care and outcomes for our patients.
On Tuesday I was delighted to present our Annual Report and Accounts for 2018/19, at our Annual General Meeting (AGM)