After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
27 November 2017
I would like to start by congratulating all of those who were nominated or received awards during this year’s Best People awards. Representatives from 49 different teams attended the Guildhall on Thursday and it was an honour to recognise so many people identified by colleagues and patients for their individual or team achievements. I took the opportunity to thank all staff working at the Trust for their hard work and their commitment to delivering the very best care for every patient each and every day.
27 November 2017
I would like to start by congratulating all of those who were nominated or received awards during this year’s Best People awards. Representatives from 49 different teams attended the Guildhall on Thursday and it was an honour to recognise so many people identified by colleagues and patients for their individual or team achievements. I took the opportunity to thank all staff working at the Trust for their hard work and their commitment to delivering the very best care for every patient each and every day.
20 November 2017
Many of you will know we have had a very challenging week this week due to sustained urgent care pressures. At the early part of the week we experienced severe pressures in our ED with some patients experiencing very lengthy waits to be admitted and an unacceptably long wait for ambulance handovers.
20 November 2017
Many of you will know we have had a very challenging week this week due to sustained urgent care pressures. At the early part of the week we experienced severe pressures in our ED with some patients experiencing very lengthy waits to be admitted and an unacceptably long wait for ambulance handovers.
13 November 2017
On Monday I had the pleasure of presenting an update on our Quality Improvement Plan (QIP) at a further public meeting in Portsmouth. The meeting was very well attended, with a great deal of interest from members of the public to hear about the challenges we face, the progress we are making with our QIP and our plans for the future. Such discussions allow an honest and frank debate about our commitment and determination to deliver the very best care for every patient. I look forward to attending the next round of meetings in 2018.
13 November 2017
On Monday I had the pleasure of presenting an update on our Quality Improvement Plan (QIP) at a further public meeting in Portsmouth. The meeting was very well attended, with a great deal of interest from members of the public to hear about the challenges we face, the progress we are making with our QIP and our plans for the future. Such discussions allow an honest and frank debate about our commitment and determination to deliver the very best care for every patient. I look forward to attending the next round of meetings in 2018.
06 November 2017
I had great pleasure in meeting more of you at Monday’s Meet Mark session. Thank you to those who attended and shared examples of changes that they had made that they were proud of, whether they were for the benefit of patients or staff or both. It is really important that we make time to reflect on the positive interactions we make each day, as these can often be forgotten as we focus on the challenges.
06 November 2017
I had great pleasure in meeting more of you at Monday’s Meet Mark session. Thank you to those who attended and shared examples of changes that they had made that they were proud of, whether they were for the benefit of patients or staff or both. It is really important that we make time to reflect on the positive interactions we make each day, as these can often be forgotten as we focus on the challenges.
30 October 2017
This has been a busy week for the Trust and as a result, for many of us. I was delighted to visit colleagues who are based at Rodney Road and Mitchell Way on Monday. It was a great opportunity to meet with members of our staff who are based on two of our peripheral sites, yet provide a critical role to the functioning of the whole Trust each and every day. In response to the feedback on the day, I will be holding a discussion forum at Rodney Road on a periodic basis and there will be a meeting held there involving the full executive team in the very near future.
30 October 2017
This has been a busy week for the Trust and as a result, for many of us. I was delighted to visit colleagues who are based at Rodney Road and Mitchell Way on Monday. It was a great opportunity to meet with members of our staff who are based on two of our peripheral sites, yet provide a critical role to the functioning of the whole Trust each and every day. In response to the feedback on the day, I will be holding a discussion forum at Rodney Road on a periodic basis and there will be a meeting held there involving the full executive team in the very near future.
24 October 2017
Last Saturday we hosted our annual Open Day, which was my first since joining the Trust. It was a thoroughly enjoyable day and I would like to extend my thanks to those of you who helped plan and coordinate the day and to those who gave their time to showcase the great work that goes on every day in our organisation. It was also a huge privilege to meet with some of our patients, past and present, and also some of your family members who attended the day. The feedback was positive from our visitors, young and old, and I am already looking forward to the next one.
24 October 2017
Last Saturday we hosted our annual Open Day, which was my first since joining the Trust. It was a thoroughly enjoyable day and I would like to extend my thanks to those of you who helped plan and coordinate the day and to those who gave their time to showcase the great work that goes on every day in our organisation. It was also a huge privilege to meet with some of our patients, past and present, and also some of your family members who attended the day. The feedback was positive from our visitors, young and old, and I am already looking forward to the next one.
18 October 2017
Our priority is to always ensure we maintain the safety of our patients and I would like to convey my thanks to you all for your efforts in responding to the situation so effectively.
18 October 2017
Our priority is to always ensure we maintain the safety of our patients and I would like to convey my thanks to you all for your efforts in responding to the situation so effectively.
09 October 2017
Every single NHS Trust is preparing for winter and we are taking measured and proactive steps to ensure we’re in the best possible shape for the months ahead.
09 October 2017
Every single NHS Trust is preparing for winter and we are taking measured and proactive steps to ensure we’re in the best possible shape for the months ahead.
04 October 2017
This blog has been created to provide an update on the progress against the 100 day plan which was developed to support my introduction to the Trust.
04 October 2017
This blog has been created to provide an update on the progress against the 100 day plan which was developed to support my introduction to the Trust.
29 September 2017
I began this week having the opportunity to talk about our Fab Change Day, on Monday. I met many members of our team and heard more about their ideas and successes to deliver improvements and innovations to make improvements for our patients and our staff.
29 September 2017
I began this week having the opportunity to talk about our Fab Change Day, on Monday. I met many members of our team and heard more about their ideas and successes to deliver improvements and innovations to make improvements for our patients and our staff.
