Frequently Asked Questions (FAQs)

We have provided answers to most frequently asked questions to Portsmouth Hospitals Charity


I don't wish to donate online, do you have any other methods?

Yes, please visit our donate page for more ways to donate.



What fundraising can I do for you?

Thank you for your interest in fundraising for Portsmouth Hospitals Charity, please contact the Fundraising Team via 023 9228 3392 or fundraising@porthosp.nhs.uk to find an activity that is right you.

How can I register my event?

Please register your event or fundraising activity with a member of the Fundraising Team via 023 9228 3392 or fundraising@porthosp.nhs.uk.  Please note we are unable to register you for events organised by third parties.

How old do I have to be?
The minimum age varies depending on the type of fundraising activity:
       - collection box collectors must be 16 years of age or over
       - for licensed lotteries, children under 16 cannot sell tickets
       - children under 16 cannot count collected money
       - third-party events may have specific age limitations
For all other fundraising activities, children under 16 will need to have written consent from a parent or a guardian before any fundraising can commence.
How can I recover the costs of my event
Some events require expenditure which you can cover with the money you raise, providing all donors or event participants are aware of this fact and you are fully transparent about how much money is going to Portsmouth Hospitals Charity.  Only event costs i.e. the costs associate with putting on the event can be taken from funds raised.  Volunteer fundraisers’ time cannot be reimbursed from funds raised.
Are there materials to help me with my fundraising?
We have some materials that can be used to support your event subject to availability.  To register your event and to request promotional materials, please contact the Fundraising Team via 02392 286000 Ext: 5927 orfundraising@porthosp.nhs.uk
Can I use your logo on posters/leaflets I've made to advertise my event?
If you are fundraising for Portsmouth Hospitals Charity, you must specify “in aid of Portsmouth Hospitals Charity” in all printed and digital materials.  All materials featuring the logo must be approved by your contact in the Fundraising Team before publication.
Can someone from the Charity / Team attend my event?
Please email fundraising@porthosp.nhs.uk and we shall do our best to arrange although for operational reasons we may not be able to cover all events and locations.
Did Portsmouth Hospitals Charity receive funding from NHS Charities Together
During 2020/21, Portsmouth Hospitals Charity was entitled to grants from NHS Charities Together including money raised by the incredible Sir Captain Tom Moore. The grants are going towards projects supporting staff, patients and volunteers. For more details please email fundraising@porthosp.nhs.uk
Can I have some Charity merchandise to sell at my event?
Unfortunately, we are not able to provide this.

Keeping my fundraising safe

How do I keep my event safe?
Please ensure you follow and adhere to all health and safety laws.
Do I need public liability insurance for my event?
We recommend to all our fundraisers when working with the general public to secure public liability insurance. This will ensure that you are protected in the event of an accident or incident while fundraising for Portsmouth Hospitals Charity.  Insurance companies provide this service and will be able to advise what fits your event needs.

Gift Aid

What is Gift Aid?
Donations from UK tax payers are worth an extra 25p for every £1 donated at no extra cost to you.  To find out more about Gift Aid click here.
Can you claim gift aid from donations to my event?
For us to be able to claim Gift Aid, you will need to check that your sponsor/donor is a UK tax payer.  We can provide with gift aid forms to accompany your sponsorship form.  However we recommend reminding your supporters to tick Gift Aid eligibility on fundraising pages.
We are not able to claim Gift Aid on corporate sponsorship, raffle sales, ticket sales and on the sale of goods or auction proceeds. We also cannot claim Gift Aid on payments from companies.

Hospitals Visits

Can I visit the ward/department I am raising money for in the hospital?
This maybe possible but would need to be arranged with the Fundraising Team and Department no less than 4 weeks in advance of any scheduled visit.  Patient care will be the priority focus for all our staff and this may result in visits being cancelled at short notice.


How can I volunteer for Portsmouth Hospitals Charity?
We are not currently recruiting for volunteers except to work in the Charity Shop. For more information please contact our Retail Coordinator via charityshop@porthosp.nhs.uk