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Visiting suspended at Queen Alexandra Hospital (QA)

 

A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.

Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting. 

Visiting suspended at Queen Alexandra Hospital (QA)

 

At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.

We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

Transparency

Last updated: 12 February 2020

Items of spend over £25,000

Details of suppliers payments for individual invoices exceeding £25,000 are shown here. Their details are updated monthly.

2019/20

2018/19

2017/18

2016/17

2015/16

2014/15

2013/14

2012/13

2011/12

2010/11

Serious Incidents Involving Personal Data

Serious incidents involving personal data are very rare. All such incidents are thoroughly investigated. Details of Serious incidents for 2014/15 are outlined below.

Incidents Data 2014/15

There was one Serious Incidents during 2014/15 that required reporting to the Department of Health and the Information Commissioner's Office.

Externally Reportable Incident

Date of
incident
(month)
Nature of
incident
Nature
of data
involved
Number of
data subjects
potentially
affected
Notification
steps
September
2014
Patient handover
sheet left unattended
in an unlocked room
in the hospital – found
by a member of the
public
Name;
clinical
information;
patient
identifier
31 All patients notified
by the specialty
consultant / patients
also provided
with details of the
outcome of the Trust
investigation

Full investigation undertaken.
Reviewed the management of the room the handover sheets were left in. The room had
been used for clinical handover meetings. Key pad lock fitted to secure the room. Review
responsibilities and usage regarding the room – poster for ‘rules of usage’ developed and
displayed.
The Information Commissioner’s Office (the data protection regulator) assessed the incident,
was satisfied with the Trust’s response and management and concluded that no further action
was necessary.



 

Incidents classified at lower severity level

Category

Breach Type

Total

A

Corruption or inability to recover electronic data

0

B

Disclosed in Error

12

C

Lost in Transit

1

D

Lost or stolen hardware

0

E

Lost or stolen paperwork

1

F

Non-secure Disposal – hardware

0

G

Non-secure Disposal – paperwork

2

H

Uploaded to website in error

1

I

Technical security failing (including hacking)

0

J

Unauthorised access/disclosure

1

K

Other

0

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Queen Alexandra Hospital,
Cosham,
Portsmouth,
PO6 3L

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