We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 06 July 2022
There have been some changes to the staff parking at Queen Alexandra Hospital, following the government's withdrawal of free parking in hospital car parks for NHS staff in March 2022.
Here at PHU, this has meant the Trust has reintroduced charging for on-site staff parking at Queen Alexandra Hospital from May 2022 and have considered all available travel options for staff.
As part of improvement works to the site, including the development of the new Emergency Department, PHU colleagues are asked to apply for an on-site parking permit based on six points of eligibility criteria, developed with the staff engagement group.
The criteria for an on site staff parking permit at QAH is as follows:
Volunteers will continue to be offered free parking within our on-site public and visitor on-site capacity.
All staff are able to apply for on-site parking permits by completing a short application form to assess eligibility. The application process will open on Monday 27 June 2022 and close on Sunday 31 July 2022.
All individuals who hold a current staff parking permit have been sent a letter with further detail, which can be viewed here.
To apply for an on site staff parking permit, please complete this online form
On-site staff parking charges remain differentiated by salary level, with a pro-rata application for part-time staff.
The Trust continues not to charge for specific on-site hospital concessions, including for staff working overnight shifts (commencing after 3.30pm Monday to Friday), weekends and bank holidays. All staff are eligible to park without charge within the Trust’s limited on-site staff car parking areas at QAH after 3.30pm Monday to Friday and also at weekends and on bank holidays. Our night and weekend staff therefore have free access to on-site staff parking at times when the site is usually less congested.
Plans to promote a greater flexibility of travel options for staff:
The Trust has recently published its Travel Plan and is committed to the promotion of alternative sustainable modes of travel in support of our ambition to deliver a net carbon zero NHS. This follows two stages of staff engagement during 2021 and more recently, with regards to the prioritisation of on-site parking eligibility as already described above. Click here to view the Travel Plan.
In the meantime if you have any queries about the parking or travel to work options available to you, please contact the Trust’s Travel, Transport and Car Parking Team on 023 9228 6848 or via carparking@porthosp.nhs.uk.
