Portsmouth Hospitals NHS Trust
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Our Values

We have four core values that outline how we expect each of us to work together and provide care for patients. All of our staff, volunteers, and Board members commit to uphold these, whatever our role or level in our Trust.

Working together...

for Patients

Our core purpose is to provide the best care and experience for our patients, in everything we do. This means that we expect our staff and volunteers to:

  • Prioritise safety
  • Focus on the quality of patient care
  • Deliver great customer care and experiences
  • Act with professionalism
  • Pursue the best outcome
  • Take personal responsibility and make no excuses

with Compassion

Our people and our patients deserve to be treated with respect and kindness. this means that we expect our staff and volunteers to be:

  • Compassionate and kind
  • Friendly and courteous
  • Attentive and helpful
  • Protective of patient dignity

as One Team

We work better together, and need to collaborate to achieve our aims. this means that we expect our staff and volunteers to:

  • Listen and hear
  • Break down silos and work in partnership internally and externally
  • Explain and involve patients and staff decisions
  • Respect everyone's time

Always Improving

We can always improve and should consistently seek to do better. This means that we expect our staff and volunteers to:

  • Seek and give feedback
  • Identify and make improvements to how we do things, however big or small
  • Work efficiently, and keep things simple
  • Live within our means
  • Develop through learning
  • Engage, innovate and improve

Related content

Working together to drive excellence in care for our patients and communities


Queen Alexandra Hospital
Cosham, Portsmouth
Tel: 023 9228 6000

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