All media enquiries should be directed to the Communications Team - mail to:communications@porthosp.nhs.uk
Our aim is to work with the media positively and proactively and to respond to all media enquiries in a timely manner.
On rare occasions where the enquiry is of a highly sensitive or complex nature this might take slightly longer.
Patient confidentiality is our priority and therefore we are unable to disclose any information about a patient unless we are given permission from the individual. We are also unable to share information about a patient’s treatment, care or diagnosis.
Interviews, filming or photography is prohibited on or around Trust sites and needs prior permission in writing from the Communications Team.
To obtain permission, or to arrange an interview with Trust staff, please contact the Communications Team who will be happy to help with your request.
Staff are not authorised to individually represent the hospital Trust with media. If staff are contacted directly by media it is our Trust policy that they must refer the journalist to the Communications Team in the first instance.
All media visits to Queen Alexandra Hospital, and our off site locations, must have been authorised in advance through the Communications Team. The privacy, dignity and security of our patients is our primary concern.
We welcome filming requests and a multi-disciplinary team will consider each proposal on an individual basis and within operational capacity.
We are legally obliged to ask permission of patients to discuss their individual circumstances. In the event of a media enquiry regarding a patient complaint about their clinical treatment, or about other hospital services, we do have to check the individual or their next of kin is happy for us to talk to the media. This is not because we are trying to be obstructive. This is because, legally, we have to confirm the patient is willing to have information about their care shared publicly.
The communications team covers all internal, external and media communications.
To read our latest news please click here
Email: communications@porthosp.nhs.uk
Main office numbers: 02392 286 712 and 02392 286 813
Monday to Friday 0900 – 1700
Location on site - Room 0.02, De La Court House, Queen Alexandra Hospital
Should a major incident occur our emergency plan includes arrangements for warning and informing and media liaison. We will endeavour to accommodate media needs, giving regular updates and the opportunity for interviews, within capacity.
The Freedom of Information Act 2000 gives members of the public the legal right to access all types of recorded information held by public authorities.
Everyone has the right to ask:
If you would like to make an FOI request please email: Portsmouth.FOIRequests@porthosp.nhs.uk
For more information please click here
For fundraising or charity enquiries, please click here
If you have a media enquiry which relates to research carried out at Portsmouth Hospitals NHS Trust, please contact: communications@porthosp.nhs.uk
Please see our news section on the home page for the latest press releases and statements.
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Carolyn HughesCommunications Officer |
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Lauren EyersCommunications Assistant |
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Please see our news section on the home page for the latest press releases and statements.
