We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
Our Strategy – Working Together, Improving Together
Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.
It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals.
A full copy of the strategy can be downloaded here.
For more information, please visit our strategy webpage.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 17 October 2023
Our Communications Team at Portsmouth Hospitals University NHS Trust (PHU) looks after all communications in and outside the Trust including media enquiries, PHU social media channels, communicating with staff and patients, coordinating filming, organising visits and events such as the open day, and stakeholder relations.
The Communications Team should be the first point of contact for all media requests. Our team works with the media to keep people informed and promote work being carried out at PHU.
All media enquiries including requests for interviews, photographs and filming must be made through the Communications Team and consent forms will need completing if a member of staff or patient is being filmed or photographed.
Under no circumstances may interviews, filming or photography be carried out on or around the hospital sites without the express permission of the Communications Team. If you need further information, or would like to arrange an interview, please contact us in advance.
Telephone: 023 9228 6648/6813 (8am to 5pm, Monday to Friday)
Email: email@example.com (8am to 5pm, Monday to Friday)
Out of hours: call 023 9228 6000 and ask to speak to communications on-call.
Postal address: Communications Team, Queen Alexandra Hospital, De La Court, first floor, Cosham, Portsmouth, PO6 3LY
Take a look at PHU’s new magazine – Inspire Portsmouth. Named by our staff, the magazine aims to showcase our inspirational colleagues and the incredible work they do. It is packed with news, updates and features from Portsmouth Hospitals University NHS Trust, as well as healthy-living tips for our community.
The Spring edition shares stories of patients whose rehabilitation has been improved with help of our Pets As Therapy Dogs, information about current health messaging and more.
If you have a story to share about your experience at Queen Alexandra Hospital; would like to feature in the next edition of Inspire Portsmouth or have any feedback on this edition - please email firstname.lastname@example.org
You can read it here: