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Temporary visiting restrictions due to COVID-19

We recently made the difficult decision to suspend visiting to our hospital until further notice except in the below exceptional circumstances, to help reduce the spread of COVID-19.

Read more information about restrictions…


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Temporary visiting restrictions due to COVID-19

We recently made the difficult decision to suspend visiting to our hospital until further notice except in the below exceptional circumstances, to help reduce the spread of COVID-19.

Read more information about restrictions…


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

Kindness of Your Heart

Last updated: 10 March 2020

With over 700 dedicated volunteers at the Trust who give up their valuable time to support our patients and staff, Melloney Poole OBE, Chairman, has introduced the “Kindness of your Heart” award as a way of saying thank you for their dedication.

 

 

Carolyn Lowther, Emergency Department volunteer - February 2020

Carolyn Lowther is a volunteer in the Emergency Department who provides support to patients and staff. Carolyn always shows dedication and commitment, going above and beyond the usual role of a volunteer. Carolyn is also responsible for mentoring new volunteers in the department to ensure that they are supported and become part of the team. 

 

 

Gerry Drabble, End of Life Committee volunteer - January 2020

Gerry supports the End of Life Committee at the hospital as a valued patient representative. Gerry provides the hospital with our patient voice and also how it truly feels to have a loved one receiving End of Life care in our hospital. Gerry is also a champion for our new Butterfly Volunteer role who helps to provide non-medical services enhance care in the final days.

With Gerry’s help we have been able to ensure that the improvements we make, and continue to focus on, are what really matter to patients and their families.

 

 

Neil Kirkham, Meal Time volunteer - November 2019

Neil began volunteering to give something back to the hospital who looked after him when he was unwell. Neil is a mealtime volunteer who gives up his time each morning to help with handing out breakfast to our patients. Neil also helps mentor new mealtime volunteers and is keen to look at new ways we can encourage and improve nutrition in patients.

 

 

Portsmouth Hospitals Charity Shop volunteers - October 2019

There are more than 20 people that volunteer in the Portsmouth Hospitals charity shop, helping the Trust raise vital funds which are put towards enhancing patient experience. The volunteers often help patients and visitors who come into the shop, going above and beyond and always greeting them with a friendly smile.

 

 

Happy to Chat volunteers - September 2019

The Happy To Chat volunteers visit patients on the wards who may feel isolated or lonely in the hospital by befriending them, talking and listening. The team find out information which will support patient discharge and improve discharge experience, as well as encourage the patients social activity by joining them in activities such as board games.

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Queen Alexandra Hospital,
Cosham,
Portsmouth,
PO6 3L

© 2020, Portsmouth Hospitals NHS Trust