A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 04 November 2019
We have four clinical divisions reporting directly into our Executive Team and supported by Corporate Services.
The divisional structure was introduced in 2018 alongside our Trust Strategy, "Working Together". The structure is designed to support the delivery of our strategy and ensure we provide the best possible care for our patients and the communities we serve
We are a clinically-led organisation Each division is led by a clinician as divisional director, with overall responsibility for their division. The divisional directors are supported by a leadership team including an operations director, a nursing/allied health professions director and business partners for finance and human resources.
Each leadership team is accountable for the quality, performance and financial sustainability of their division and responsible for working together across the other divisions to ensure our strategy is delivered and that we sustain further improvements for our patients.
The Trust Leadership Team, which includes both executive directors and divisional directors, ensures good governance across the organisation.
We have made significant investments in development opportunities to enable our staff tit e the best they can be, helping to ensure our patients receive the right care from the best people. Our 90 most senior leaders have taken part in a bespoke development programme aligned to our three-year Culture Change Programme and underpinned by our Trust Strategy and values.. This programme of work is about how we develop a compassionate and inclusive leadership approach to support the delivery of our strategy. Further plans are underway to continue the development of all staff in leadership roles, in the years ahead.
We also offer a range of management and leadership skills development workshops and access to the NHS Leadership Academy’s programmes.
We hold leadership summits twice a year, which are an opportunity for our leadership community to come together to connect, share and learn about important leadership topics, organisational successes and priorities as we move forward together.,
Once a quarter we hold a Leadership Forum where we bring together all care groups, divisions and Executives to consider how well we are performing against our operating plan and delivery of the Trust Strategy.