Temporary visiting restrictions due to COVID-19

We recently made the difficult decision to suspend visiting to our hospital until further notice except in the below exceptional circumstances, to help reduce the spread of COVID-19.

Read more information about restrictions…


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Temporary visiting restrictions due to COVID-19

We recently made the difficult decision to suspend visiting to our hospital until further notice except in the below exceptional circumstances, to help reduce the spread of COVID-19.

Read more information about restrictions…


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

Freedom of Information

Last updated: 30 July 2020

Freedom of Information

The Freedom of Information Act gives members of the public a general right of access to recorded information held by public authorities, including NHS organisations such as Portsmouth Hospitals University NHS Trust.

What information can I request?

Any information recorded or held by the Trust at the time the request is received will be eligible for disclosure.

The Act does not allow public authorities to disclose personal or sensitive information about patients or staff. This information is protected by the Data Protection Act 2018 and the General Data Protection Regulation.

How do I make a request?

Anyone can make a request for information under the Freedom of Information Act. Before submitting a formal request to us, please check to see if the information you are looking for is already available within our Disclosure Log.

Your request must be made in writing and include your name, an address for correspondence (this may be an email address) and a description of the information you are requesting.

Please send your requests to

Portsmouth.FOIRequests@porthosp.nhs.uk or via post to:

Information Governance Department
Portsmouth Hospitals University NHS Trust
Room 1.16
De La Court House
Queen Alexandra Hospital
Southwick Hill Road
Cosham
Portsmouth
Hampshire
PO6 3LY

How we respond to requests

Once we have received your written request you will be sent an acknowledgement letter and we will begin processing your request.

In compliance with the Act, we will try to respond to your request within 20 working days.

There may be some circumstances where your request for information is refused under an exemption. For more information on exemptions please visit the Information Commissioner’s Office website.

Additional information

If you have any questions or are unhappy with how we have dealt with your request, please email our Head of Information Governance at Information.Governance@porthosp.nhs.uk or write to the above address and we will conduct an internal review.

Copies of every request we receive will be held on file for three years before being confidentially destroyed. We may also publish your request within our FOI Disclosure Log. All personal data will be removed prior to publishing.

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Queen Alexandra Hospital,
Cosham,
Portsmouth,
PO6 3LY

© 2020, Portsmouth Hospitals NHS Trust