Current visiting times

We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting. 

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Our Strategy – Working Together, Improving Together

Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.

It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals. 

A full copy of the strategy can be downloaded here.

For more information, please visit our strategy webpage.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

Freedom of Information

Last updated: 13 February 2023

Freedom of Information

The Freedom of Information Act gives members of the public a general right of access to recorded information held by public authorities, including NHS organisations such as Portsmouth Hospitals University NHS Trust.

Before logging an FOI request with us, please can we kindly ask that you check our disclosure log as you may find the information you are looking for already there.  If you are unable to locate the information you require please do send us a request

What information can I request?

Any information recorded or held by the Trust at the time the request is received will be eligible for disclosure.

The Act does not allow public authorities to disclose personal or sensitive information about patients or staff. This information is protected by the Data Protection Act 2018 and the General Data Protection Regulation.

How do I make a request?

Anyone can make a request for information under the Freedom of Information Act. Before submitting a formal request to us, please check to see if the information you are looking for is already available within our "Freedom of Information Requests Log".

Your request must be made in writing and include your name, an address for correspondence (this may be an email address) and a description of the information you are requesting.

Please send your requests to

Portsmouth.FOIRequests@porthosp.nhs.uk or via post to:

Information Governance Department
Portsmouth Hospitals University NHS Trust
De La Court House Room 0.02
Queen Alexandra Hospital
Southwick Hill Road
Cosham
Portsmouth
Hampshire
PO6 3LY

Contact Telephone number: 02392 286000 x 1288

How we respond to requests

Once we have received your written request you will be sent an acknowledgement letter and we will begin processing your request.

In compliance with the Act, we will try to respond to your request within 20 working days.

There may be some circumstances where your request for information is refused under an exemption. For more information on exemptions please visit the Information Commissioner’s Office website.

Additional information

If you have any questions or are unhappy with how we have dealt with your request, please email our Head of Information Governance at Information.Governance@porthosp.nhs.uk or write to the above address and we will conduct an internal review.

Copies of every request we receive will be held on file for three years before being confidentially destroyed. We may also publish your request within our Freedom of Information Request Log. All personal data will be removed prior to publishing.

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Get in touch

Queen Alexandra Hospital,
Cosham,
Portsmouth,
PO6 3LY

  • 023 9228 6000

© 2024, Portsmouth Hospitals University NHS Trust