We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
Our Strategy – Working Together, Improving Together
Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.
It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals.
A full copy of the strategy can be downloaded here.
For more information, please visit our strategy webpage.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 14 November 2023
Bariatrics | |
23-24 157 | Weight management services |
Haematology | |
23-24 010 | Treatment of patients with haemophilia A |
Pathology | |
23-24 067 | Post-mortem examinations |
23-24 233 | Pathology laboratories |
Clinical Engineering | |
Physiotherapy | |
Medicine
Cardiology | |
23-24 042 | Cardiac troponin assay |
Prosthetics | |
23-24 114 | Prosthetic specialised services at the Trust |
Imaging | |
23-24 151 | Post holders for imaging services |
23-24 171 | MRI and CT scanners |
23-24 242 | MRI & CT scanners, mammographs and radiotherapy |
23-24 243 | Senior post holders for imaging |
23-24 252 | MRI safety incidents |
23-24 264 | Alzheimer's disease testing |
23-24 268 | Teleradiology services |
23-24 286 | Ultrasound systems |
Urgent Care
Emergency Department | |
23-24 002 |
Patients presenting at A&E department with symptoms of taking nitrous oxide gas |
23-24 048 | |
23-24 160 | |
23-24 170 | |
23-24 193 | |
23-24 223 | |
23-24 229 |
Regional Cancer Services
Lung Cancer | |
23-24 167 | Use of pharmaceuticals to treat lung cancer |
23-24 237 | Use of pharmaceuticals to treat non-small cell lung cancer |
Upper Gastrointestinal | |
|
Head & Neck Cancer | |
Colorectal Cancer | |
23-24 238 | Colorectal and urothelial cancer |
Breast Cancer | |
23-24 180 | Pharmaceuticals used for breast cancer |
23-24 260 | Breast cancer screening |
Bone & Blood Cancers | |
23-24 071 | Chronic Lymphocytic Leukaemia |
23-24 085 | Intraosseus blood samples |
23-24 206 | Multiple myeloma cases and treatment |
23-24 215 | Myeproliferative neoplasms |
Skin Cancer | |
23-24 049 | Skin Multi-Disciplinary Teams |
Multiple Cancers | |
23-24 003 | Cancer treatment for inpatients |
23-24 058 | Overall cancer treatment capacity and NHS national operational planning for 2023 - 24 |
23-24 104 | Cancer treatments issued by the Trust and clinical trials |
Renal & Transplantation
Woman & Children
Maternity | |
23-24 036 | Maternity services for Black mothers |
23-24 081 | Births in 2021, 2022 and 2023 |
23-24 128 | Stillbirths and neonatal deaths |
23-24 153 | Claims against maternity service |
23-24 163 | Maternity - pilot project for aromatherapy and acupuncture |
23-24 178 | Numbers of births and staffing arrangements |
23-24 179 | Maternity service users with active care needs |
23-24 189 | Maternity service policies |
23-24 194 | Provision of pain relief |
23-24 196 | Use of Entonox |
23-24 216 | Live births, stillbirths and neonatal deaths |
23-24 225 | Reconstructive surgery following masectomy |
23-24 244 | Safeguarding policies |
23-24 245 | Early Pregnancy Assessment Unit |
23-24 250 | IT systems for maternity and patient records |
23-24 220 | Closures of maternity unit |
23-24 277 | Antenatal and Newborn screening |
Paediatrics | |
23-24 130 | Long COVID paediatric hub |
23-24 131 | Children presenting at accident and emergency with mental health as chief complaint |
23-24 263 | Speech and language therapy services |
Gynaecology | |
23-24 115 | Contraceptive coils |
23-24 177 | Transcervical fibroid ablation |
23-24 198 | Endometriosis |
Neonatal | |
23-24 105 |
Infant feeding policy |
Ophthalmology | |
23-24 109 | Use of drugs in ophthalmology |
23-24 143 | Cataract clinics |
Urology | |
23-24 080 |
Patients attending Trust for a urology procedure |
Outpatients | |
23-24 117 |
Community Diagnostic Centres |
23-24 129 |
Homecare medicines and services |
23-24 166 |
Cancelled operations |
23-24 181 |
Removal of foreign objects |
23-24 207 |
Cost of a hip operation |
Bloodless surgery | |
23-24 187 |
Provision for bloodless surgery |
Analytics | |
23-24 045 | Hospital Episode Statistics |
Emergency preparedness, resilience and response (EPRR) - Business Planning | |
23-24 068 | Contingency planning for mass casualty events |
Communications | |
23-24 050 | Interpretation and translation services |
Complaints/PALS | |
23-24 228 | Complaints received and negligence claims |
IT | |
23-24 006 | Software solution to manage patient e-consent |
23-24 011 | On-premises Microsoft Exchange |
23-24 023 | Electronic Patient Record (EPR) System |
23-24 029 | Print and Print stock Management |
23-24 043 | Digital discharge summaries |
23-24 066 | Trust Printing service |
23-24 123 | IT equipment and staffing |
23-24 127 | Data sharing with social media |
23-24 144 | Lead officer for IT |
23-24 146 | IT systems used in clinical areas |
23-24 150 | "Social listening" list used to monitor online activity |
23-24 159 | Data security and protection arrangements |
23-24 199 | Organogram for information management and technology |
23-24 203 | Cyber attacks and security |
23-24 219 | Social media management platforms |
23-24 221 | IT infrastructure |
23-24 227 | Electronic records |
23-24 270 | ITSM Solutions |
23-24 368 | Patient Administration System (PAS) and Electronic Patient Records (EPR) Solutions |
23-24 402 | EPR System |
23-24 434 | Trust's IT Systems and Digital Priorities |
Equality Diversity and Inclusion | |
23-24 145 | Involvement with local Pride events |
23-24 197 | Policy on transgender patients |
23-24 254 | NHS Rainbow Badge scheme |
23-24 236 | Black and minority ethnic staff |
Patient Safety | |
23-24 086 | Patient safety reporting |
Procurement | |
23-24 013 | Digital Dictation, Speech Recognition, Outsourced Transcription and Health information system |
23-24 021 | Managed Print Services |
23-24 083 | Provision of teleradiology |
23-24 097 | Pagers currently in use |
23-24 101 | Enterprise Application contracts |
23-24 204 | Patient trolleys |
23-24 211 | Surgical instruments supply chain |
23-24 224 | Call-off contracts |
23-24 266 | Clinical in-sourcing providers |
23-24 262 | Implantable Ports and Access Needles |
23-24 267 | Agency usage for Physiotherapy department |
23-24 272 | Clinical Insourcing |
Corporate and Information Governance | |
23-24 195 | Corporate governance leadership |
23-24 440 | Incidents relating to Electronic Patient Record (EPR) |
Risk Management and Clinical Audit | |
23-24 037 | Trust Audit/quality improvement projects |
Estates | |
23-24 078 | Trust infrastructure |
23-24 122 | Beds and mattresses |
23-24 139 | Solar technology - relevant post holders |
23-24 164 | Chemical leaks |
23-24 226 | Maintenance management model |
23-24 256 | Sustainability Working Group |
Facilities | |
23-24 062 |
Patient entertainment and internet access |
23-24 074 |
Parking services management arrangements |
23-24 185 |
Confidential waste disposal |
General | |
23-24 168 |
Payments to Private Finance Initiative company |
Palliative care | |
23-24 059 | Specialist Palliative Care Units and patient numbers |
NHS Long Term Plan | |
23-24 087 | Trust actions in relation to the "prevention" measures outlined in the NHS Long Term Plan |
Genetic testing | |
23-24 098 | Genetic testing in 2021 and 2022 |
Inpatient statistics | |
23-24 045 | Inpatient admission and day cases statistics |
External reports | |
23-24 100 | Independent Royal College reports from 2018 - 2023 |
23-24 241 | Royal College reports |
Learning disabilities | |
23-24 107 | Nursing arrangements for patients with learning disabilities |
Discharges | |
23-24 119 | Internal arrangements for discharges |
Private provision | |
23-24 138 | Payment for services from those ineligible for free care |
Accessible Information Standard | |
23-24 142 | Arrangements for the Accessible Information Standard |
Community provision | |
23-24 155 | Services provided by Community Diagnostic Centres and Surgical Hubs |
23-24 165 | Care hotels |
23-24 208 | Use of hotels as part of treatment |
Health records | |
23-24 169 | Health records library |
Primary care | |
23-24 031 | ADHD Services |
23-24 200 | Waiting times for GP services |
Treatment outside the United Kingdom | |
23-24 202 | Patients treated after elective surgery received outside the country |
Extravasation injuries | |
23-24 209 | Case numbers, responsible staff and policy |
Inappropriate patient behaviour | |
23-24 246 | "Red and yellow card" sanction system |
COVID-19 | |
23-24 249 | Restrictions on visiting |
Patient transport | |
23-24 201 | Usage, cost and IT systems |