A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 12 March 2020
We are one of the largest employers in Portsmouth and are proud of our diverse workforce. We are committed to embedding equality, diversity and inclusion in all that we do and aim to be a fully inclusive employer.
Networks have been set up across the Trust to support this ambition, including our Black Asian Minority Ethnic (BAME) Staff Network, Lesbian Gay Bisexual Transgender (LGBT+) Staff Network and DisAbility Staff Network.
We want to ensure all staff feel valued and are treated with dignity and respect in an inclusive environment which acknowledges difference and celebrates diversity. We believe that diverse workplaces make organisations better - this is why the Trust is a Personal, Fair and Diverse Champion.
We have been a partner of the NHS Employers Diversity and Inclusion programme, supporting trusts to develop their equality performance, since June 2018. We began year two of the programme in June 2019 and are proud that our application was assessed as the highest scoring out of over 40 participating organisations. As a result, we were invited to write a blog 'Empowering us to make equality improvements' that captured and shared our journey.
Our Workforce and Organisational Development Strategy 2019-2023: Working Together to Invest in Our People, recognises that by only valuing diversity and ensuring all staff have a voice within the organisation will we truly drive innovation and eliminate discrimination. The strategy’s improvement plan and associated actions ensure inclusion runs through everything we do.
Our four overarching equality objectives for 2019/23 were developed with key stakeholders and are:
Equality, Diversity and Inclusion Annual Board Reports - 2019
Equality Delivery System 2 Summary Reports - January 2019 to December 2023
Gender Pay Gap Reporting - 2018
Workforce Profile Monitoring - 2018
Workforce Disability Equality Standard - Data and Action Plan 2019
Workforce Race Equality Standard - Data and Action Plan 2019