We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 22 November 2022
Portsmouth Hospitals University NHS Trust (PHU) recognises that it has a significant environmental footprint and, as a major local employer, a responsibility to take steps to both reduce its carbon footprint and advocate an environmentally sustainable approach to services and operations. The NHS has set itself the challenge of becoming the first net-zero carbon healthcare system and set ambitious targets for reductions in carbon emissions and so every Trust is expected to publish a Green Plan that sets out how it intends to meet these targets.
The NHS accounts for 5% of the national carbon footprint and NHS trusts across the Hampshire and Isle of Wight region emit over 1 million tonnes of Co2e of which PHU accounts for over 10%.
Following the UK Government’s commitment to achieve net-zero by 2050, the NHS has declared its intention to be the world’s first net-zero healthcare system by 2045. We at PHU have published our first Green Plan setting out how we will rise to this challenge and how we will respond.
We have an ambitious agenda that will require transformation of much of what we do and the way we do it including – transforming clinical pathways, changing prescription advice, buying differently, as well as more traditional things like energy consumption reduction, LED lighting and solar panel installation along with shift toward more sustainable travel for goods, staff and visitors.
We recognise that there is a lot we have to do and have committed to publish an annual report setting out our progress. We want to set a strong example for the Portsmouth community that we serve and use our size to positively influence the organisations that we work with.
We will also be working closely with local partners including the University of Portsmouth and Portsmouth City Council and other NHS bodies to deliver on this important agenda.
To find out more:
Alternatively please get in touch with the Trust’s Head of Sustainable Development – Trevor Mose by email at trevor.mose@pothosp.nhs.uk
For more information about greener NHS pages, head to this website: https://www.england.nhs.uk/greenernhs/
