A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
15 October 2018
On Wednesday I, along with other members of the Trust Leadership Team, spent time shadowing colleagues around the Trust to learn more about their roles and the services they provide to our patients
15 October 2018
On Monday I was delighted to be invited along to a meeting of the ‘Pompey Pensioners’, to provide a general update and to talk about activities underway as we prepare for winter
01 October 2018
Many of you will have received your personal copy of the NHS annual staff survey this week. The survey is an important way for all members of staff to share their views on a range of topics about their experience at work including development opportunities, health and wellbeing, staff engagement and opportunities to raise concerns
24 September 2018
As the end of the summer draws near our attention is turning to the approach of winter. A lot of preparation work has already been done, working together with our local partners, to help ensure we are as prepared as possible to respond
10 September 2018
I am very much aware of pressures being experienced by some staff on a daily basis. We know there are hotspots in a number of staff groups, and in a number of specialties and will be having wider conversations about what we are doing to address staffing challenges
31 August 2018
Our hospital is opening its doors to the public once again this year for our annual Open Day, taking place on Saturday 13th October between 10.30am and 3pm
29 August 2018
A few weeks ago I mentioned our plans to examine the issue of violence and aggression against our staff and to make some recommendations to help address it
20 August 2018
This week I was delighted to be invited to join the panel for the latest in our monthly Schwartz Rounds. The topic this month was ‘When we cannot fix it’ and each panellist shared a story from, on this occasion, their clinical careers
06 August 2018
This week I was pleased to receive positive feedback from the Head of the School of Surgery at Health Education England following their recent visit the trauma and orthopaedic surgical department to assess the support and development provided to surgical trainees
30 July 2018
Next week (31 July) marks a year since I joined the Trust and I couldn’t let it pass without reflecting on what we have achieved together in that time
23 July 2018
I’m delighted to start this week’s update with news of a learning exchange partnership with Northumbria Healthcare NHS Foundation Trust
16 July 2018
At the start of the week, similar to other hospitals up and down the country, we experienced increased bed pressures due to increased attendances and admissions, related to the hot weather
06 July 2018
Yesterday, across the country the NHS celebrated its 70th birthday. It was uplifting to see the affection, warmth and gratitude reflected locally and nationally for our treasured institution
11 June 2018
In recent weeks we have been privileged to welcome a number of high profile visitors to the Trust and this week has been no exception. Today I was pleased to meet with local MP for Gosport, Caroline Dineage
04 June 2018
Yesterday I had the pleasure of welcoming Pauline Philip back to the Trust to visit our Emergency Department. Pauline is National Urgent and Emergency Care Director for NHS England and NHS Improvement and last visited the Trust a year ago
21 May 2018
This week is national equality, diversity and human rights week and to coincide with it I’m delighted that we have been chosen to be one of NHS Employers Diversity and Inclusion Partners for 2018/19. The applications to be considered as a Partner came from across the NHS, so it is a huge honour to be selected.
14 May 2018
Yesterday completed the second and final part of our CQC inspection and I would like to extend my sincere thanks to you all for your contribution throughout.
08 May 2018
As you will be aware, today the Care Quality Commission published an inspection report into our urgent and emergency care service following an unannounced inspection at the end of February. Their focus was on how the hospital responded to the extreme pressures over winter and some of the difficulties we experienced at points throughout this period.
30 April 2018
On Monday I was privileged to be invited to the celebration event for our re-accreditation for the Macmillan Quality Environment Mark which assess whether cancer care environments meet the standards required by people living with cancer.
16 April 2018
On Monday, I was delighted to give a very warm welcome to 51 new recruits to PHT at one of our regular Trust induction sessions. I was able to meet staff from a variety of backgrounds and disciplines who will now join teams across the organisation