A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
13 May 2019
On Wednesday we hosted our second Trust wide Quality Review which is now an integral part of our quality governance process. The reviews aim to provide a snapshot assessment of how quality of care is being delivered against the CQC key lines of enquiry; Safe, Effective, Caring, Responsive and Well Led
13 May 2019
Throughout April, the demand for our urgent care services has remained high and this week has been no exception. This is a trend that has been seen across Portsmouth and South East Hampshire and across the country more generally
25 April 2019
This week we were fortunate to host a visit from Baroness Dido Harding, Chair of NHS Improvement and Anne Eden, Regional Director for NHS England/Improvement
16 April 2019
This week I was delighted to learn that our learning disability liaison team have received their ‘Rhino Sensory Voyager Trolley’, a state of the art piece of equipment that will help to support those patients who may find a hospital appointment a stressful experience
09 April 2019
Last week I mentioned some of the measures we are taking to reduce our nursing vacancies across the Trust. Part of our approach includes expanding the breadth of roles we have available and on Tuesday we celebrated the qualification of six Nursing Associates who completed their foundation degree with Solent University at the end of March and are now awaiting their NMC registration
29 March 2019
On Wednesday evening I attended the last in our most recent series of public meetings. As you might expect there were some common themes across all of the discussions, including the pressure on the hospital during winter and the staffing challenges we face in some areas, as do many other Trusts across the country
25 March 2019
This week has been a fantastic week for recognition of our teams, with news of awards received in three separate areas
18 March 2019
At the end of the month, Colonel Neil Mackenzie will be leaving his post as Divisional Director for Surgery and Outpatients. Neil is taking on an additional role with the military which will require him to spend more time outside of the Trust
18 March 2019
On Tuesday Director of Governance and Risk, Lois Howell joined me to meet with staff based at Rodney Road to provide them with an update on issues across the Trust as well as answer any questions
04 March 2019
On Monday I was thrilled to join our research and innovation team to celebrate them having recruited over 10,000 patients to research trials in the course of the last year
04 March 2019
On Monday I attended the first meeting of our Research and Innovation Steering Group. Chaired by the Trust Chairman, Melloney Poole the group has been established to refresh and oversee the implementation of our research and innovation strategy
18 February 2019
This week I want to highlight the contribution of Emily Etheridge, one of our paediatric nurses which was brought to my attention by Sophie Robertson, consultant paediatrician
11 February 2019
On Monday, coinciding with World Cancer Day, our new linear accelerator (linac) was used to treat patients for the first time. Since the linac arrived on site in October last year, a huge amount of work has been put in by our radiotherapy department and medical physics teams to ensure the state-of-the-art equipment was installed on time and our cancer patients were able to start benefitting from the latest technology as quickly as possible
04 February 2019
The past week has continued to be extremely busy for the hospital and this is a picture which is mirrored across the country, especially as the temperatures have dropped in recent days and snow has appeared in the past 24hrs. Our Emergency Department has seen almost 1,000 more patients during January compared with last year and this additional level of pressure is felt across all areas of the hospital
24 January 2019
We have been incredibly busy across the QA site this week as many of you will have experienced. This level of pressure is of course not entirely unusual for this time of year, with patients presenting with more seasonal presentations, while at the same time, the number of patients awaiting support with their discharge, has increased over the past week
15 January 2019
On Monday the Long Term Plan for the NHS was unveiled by Chief Executive of the NHS, Simon Stevens. The plan sets out an ambitious future for the NHS and fundamental to delivering it will be ensuring many of the longstanding workforce challenges across the service are addressed
07 January 2019
In my first message of 2019 I’m delighted to begin with some extremely positive news. We have been informed by CQC that all five of the enforcement actions they had put in place following their inspections of the Trust over the past two years, have been lifted
31 December 2018
During the course of the past week, I, along with other members of the Executive team, have been out and about across the Trust, in order to talk to many of you and express our thanks for working throughout the Christmas period
31 December 2018
I’m delighted to begin by confirming that we will be hosting a further celebration event for nursing staff for the second consecutive year in 2019. As you may remember, former patient Paul Thomas supported and hosted the event last year and has kindly offered to do so again
18 December 2018
This morning we hosted our latest Executive Roadshow which was focused on the subject of IT