A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
19 August 2019
I enjoyed being out and about this week as part of the Executive Team’s ‘Working Together’ programme. The main purpose is to see and hear how things are going for you as individuals, but also for your teams and services
12 August 2019
This week I was able to spend time with our IT team at our Rodney Road site and as ever, was hugely impressed by their motivation, enthusiasm and focus
05 August 2019
I was delighted to join the Research and Innovation Team on Monday to celebrate the end of the Vision D study. The trial involved using an iPad camera and advanced software to detect the vital signs of patients by simply taking a photo
29 July 2019
This week has seen temperatures rise across the country and indeed, here at Portsmouth. It was clear as I’ve been out and about this week, that although we have all been affected by the weather in some way, there are parts of the hospital, notably in the older parts of our estate, where it has been incredibly uncomfortable for patients and many members of staff
15 July 2019
I was contacted recently by Carley Young, who was originally a Healthcare Support Worker in our fracture clinic who went on to train to be a Registered Nurse with us
08 July 2019
This week we launched our ‘Working Together’ campaign focused on our Trust values, celebrating why they are important and how they make a difference to the care we provide to our patients
01 July 2019
This week I spent some time with our Macmillan Information and Support Centre team. Having spent time with them before, I have always been impressed by the support they provide to our patients and their loved ones, when they have received a cancer diagnosis and are preparing for, and receiving, their treatment
25 June 2019
On Monday the second cohort of PHT Change Agents attended our Board development session to provide feedback on the work they have been leading throughout Phase 2 of our culture change programme, which is now drawing to an end
17 June 2019
Earlier in the week I joined the second meeting of our Research and Innovation Steering Group with colleagues from across the Trust and the University of Portsmouth.
10 June 2019
A central part of our Trust strategy is focused on working together with our partners to strengthen relationships and look for opportunities where we can deliver improvements for our patients
03 June 2019
At the end of last week we celebrated the end of the first intake of our ‘Beyond Boundaries’ programme which focuses on improving the work experience and leadership development of our BAME staff
24 May 2019
Throughout the past weeks there has been sustained pressure across the Portsmouth and South East Hampshire ‘local system’, as we respond to an increase in the number of patients requiring access to urgent care services, and ensure the timely discharge of patients into the community once they are ready to leave
20 May 2019
Today I was delighted to attend our second annual Patient Safety conference hosted by our Medical Director, Dr John Knighton. We were fortunate to have two incredibly powerful presentations from our speakers, Dr Chris Turner of the Civility Saves Lives campaign, and our incoming Chief Nurse, Liz Rix
13 May 2019
On Wednesday we hosted our second Trust wide Quality Review which is now an integral part of our quality governance process. The reviews aim to provide a snapshot assessment of how quality of care is being delivered against the CQC key lines of enquiry; Safe, Effective, Caring, Responsive and Well Led
13 May 2019
Throughout April, the demand for our urgent care services has remained high and this week has been no exception. This is a trend that has been seen across Portsmouth and South East Hampshire and across the country more generally
25 April 2019
This week we were fortunate to host a visit from Baroness Dido Harding, Chair of NHS Improvement and Anne Eden, Regional Director for NHS England/Improvement
16 April 2019
This week I was delighted to learn that our learning disability liaison team have received their ‘Rhino Sensory Voyager Trolley’, a state of the art piece of equipment that will help to support those patients who may find a hospital appointment a stressful experience
09 April 2019
Last week I mentioned some of the measures we are taking to reduce our nursing vacancies across the Trust. Part of our approach includes expanding the breadth of roles we have available and on Tuesday we celebrated the qualification of six Nursing Associates who completed their foundation degree with Solent University at the end of March and are now awaiting their NMC registration
29 March 2019
On Wednesday evening I attended the last in our most recent series of public meetings. As you might expect there were some common themes across all of the discussions, including the pressure on the hospital during winter and the staffing challenges we face in some areas, as do many other Trusts across the country
25 March 2019
This week has been a fantastic week for recognition of our teams, with news of awards received in three separate areas