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A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.

Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.

At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.

We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

Building Better Emergency Care

Last updated: 04 November 2019

We’re making improvements every day and building a bright future.

On some days over 400 people come to our A&E for care. The number varies significantly from day to day and has been increasing. Last year we saw over 16,000 more people than we did five years ago. Many are seen and treated quickly, but some people wait too long.

Our A&E is forty years old as was not designed for the number of patients we now see. In addition, we need to make sure beds and services are always available elsewhere in the hospital and community for ongoing care once patients have been seen and treated in A&E.

Our plans

We are:

  • Re-designing how we organise emergency care and investing £58 million to upgrade our A&E and emergency care facilities.
  • Continually improving how we work day-to-day in A&E and emergency care.
  • Streamlining the ‘flow’ of patients through the hospital, minimising delays in tests, treatment and discharge.
  • Working with other health and care services to make sure people have appropriate alternatives to A&E and the right services are in place when people no longer need hospital care.

Stay updated and get involved

Over the coming months we’ll be inviting patients and the public to help inform the design of our new services and facilities. If you would like to be kept updated or get involved, please email us at bbec@porthosp.nhs.uk.

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Queen Alexandra Hospital,
Cosham,
Portsmouth,
PO6 3L

© 2020, Portsmouth Hospitals NHS Trust